High
F9 on Viessmann Vitodens 050-W

Your boiler has stopped working because the internal fan isn't spinning fast enough to safely start the heating process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner in fault position. Fan speed too low during burner start. Check the fan, the fan cables and the power supply to the fan.

From this model's manual
Verified against the Viessmann Vitodens 050 W Bpjd installation & service manual, page 53.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's computer tries to start the heating process but detects that the internal fan isn't spinning at the required speed to clear out exhaust gases. The most common reason is a mechanical failure within the fan motor or a communication issue where the control board can no longer send power or instructions to the fan.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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