Low Warning
98:1 on Viessmann Vitodens 050-W

Your boiler is experiencing a communication error with an external remote monitoring system, meaning the central hub cannot correctly read your heating data.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

Viessmann system numbers (in conjunction with monitoring of several systems via Vitocom 300)

What causes this fault?

This fault occurs when the boiler's main control board loses its digital connection with an external monitoring system like the Vitocom module. It is usually caused by a loose communication cable, a damaged internal coding plug, or a hardware failure within the remote monitoring interface itself.

DIY fix possible

Check the power supply to the Vitocom 300 communication moduleEnsure the LAN or internet cable is securely plugged into the moduleReset the communication module by turning it off and back on again

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