Viessmann Vitodens 100 Compact Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas Discontinued
GC Number 41-819-10
Download the Viessmann Vitodens 100 Compact manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 17 High 1 Medium

All 19 documented codes

Tap any card for details

0b

Your boiler has detected that water is not flowing through it properly, which is likely because there is trapped air in the system or a sensor is misreading the flow.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • Circulation pump
  • Diverter valve
30

Your boiler has stopped working because a sensor that monitors its temperature is giving a faulty signal, causing the system to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Boiler temperature sensor
  • Wiring harness

Related codes

38

Your boiler has lost the signal from one of its internal temperature sensors, causing it to stop firing because it does not know how hot it is.

High Engineer only £120-220

Parts commonly replaced

  • Temperature sensor
  • Wiring harness

Related codes

60

Your boiler is struggling because a sensor that monitors the temperature of the returning water has developed an electrical fault and is sending incorrect data to the control board.

Medium Engineer only £150-250

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

68

Your boiler has lost communication with a sensor that monitors the water returning to it, which prevents the system from heating your home properly.

High Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness
b1

Your boiler's electronic control panel is failing to communicate with the internal system, which prevents the heating and hot water from functioning correctly.

High Engineer only £250-450

Parts commonly replaced

  • Programming unit
  • Main PCB (Control Board)
  • Communication cable
b5

Your boiler has detected an internal electronic malfunction and has shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Control unit PCB
  • Main wiring harness
E4

Your boiler has detected an issue with its incoming electrical power supply, meaning it isn't getting the steady voltage it needs to operate safely.

High Engineer only £150-500

Parts commonly replaced

  • Main PCB (Control Board)
  • External Power Supply Unit

Related codes

E5

Your boiler has detected an internal electronic error that is preventing it from starting safely.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Control unit

Related codes

F0

Your boiler has detected an internal electronic error that is preventing it from starting up correctly.

High Engineer only £200-500

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F2

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Temperature limiter switch
  • NTC sensor
  • Primary heat exchanger
  • Circulation pump

Related codes

F3

Your boiler detects a flame before it has even started the ignition process, which is a safety conflict that prevents it from firing up.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Burner control unit (PCB)

Related codes

F4

Your boiler has failed to ignite or stay lit, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition control module

Related codes

F5

Your boiler has stopped working because it cannot detect the internal fan that safely clears combustion gases.

High Engineer only £150-£350

Parts commonly replaced

  • Fan assembly
  • Wiring harness

Related codes

F8

Your boiler has detected that a gas valve inside the unit is not shutting off as quickly as it should, which triggers a safety shutdown to prevent any risk.

Emergency Engineer only £200-400

Parts commonly replaced

  • Gas valve
  • Gas valve harness
  • Printed circuit board (PCB)

Related codes

F9

Your boiler has detected a communication or power issue with its internal fan, which is crucial for safely venting exhaust gases.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Wiring harness

Related codes

FA

Your boiler has stopped working because the internal fan that safely removes exhaust gases is not spinning up to the correct speed.

High Engineer only £150-£350

Parts commonly replaced

  • Flue gas fan
  • Fan wiring harness
  • Boiler control PCB

Related codes

Fd

Your boiler's internal computer has crashed due to an ignition failure or electrical interference, preventing it from starting the burner.

High DIY-safe £120-£450

What to check first

  1. Press the reset button or turn the boiler off and back on at the fused spur switch
  2. Ensure large electronic devices or powerful wireless routers are not sitting directly next to the boiler
  3. Check if other gas appliances in your home are working to ensure gas is reaching the property

Parts commonly replaced

  • Ignition electrodes
  • Ignition leads
  • Electronic control unit (PCB)

Related codes

FE

Your boiler has stopped working because it has detected a major internal system error that prevents the burner from operating safely.

High Engineer only £300-600

Parts commonly replaced

  • Main PCB

Related codes