Viessmann Vitodens 100-W B1KC-30 Fault codes & diagnostics

29 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2016-present
GC Number 47-819-41
Download the Viessmann Vitodens 100-W B1KC-30 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 24 High 2 Medium 2 Low

All 29 documented codes

Tap any card for details

0C

Your boiler has stopped working because it has detected a blockage in the burner or because the electrical supply voltage coming into your home is too low.

High Engineer only £90-250

Parts commonly replaced

  • Burner assembly
  • Gas valve
  • Control board

Related codes

5A

Your boiler has temporarily stopped working because it has detected an issue with the temperature sensor or its wiring, preventing it from firing safely.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

10

Your boiler has detected an electrical fault with the external weather sensor on the outside of your property, meaning it may not adjust its temperature correctly based on the weather outside.

Low DIY-safe £90-180

What to check first

  1. Locate the outside temperature sensor on the exterior wall of your home.
  2. Check the wiring leading to the sensor for any visible damage, cuts, or loose connections.
  3. Ensure no loose debris, moisture, or pests have interfered with the sensor housing.

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring cable

Related codes

18

Your boiler has lost connection to the weather sensor outside, meaning it cannot automatically adjust your heating based on the outdoor temperature.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • External wiring/cable

Related codes

30

Your boiler has temporarily stopped working because it cannot accurately read its internal water temperature, usually due to a faulty sensor or loose wiring.

High Engineer only £90-180

Parts commonly replaced

  • Boiler water temperature sensor
  • Wiring harness

Related codes

38

Your boiler has temporarily stopped working because it has detected a broken or faulty connection inside its main water temperature sensor.

High Engineer only £120-200

Parts commonly replaced

  • Boiler water temperature sensor
  • Sensor wiring harness

Related codes

50

Your boiler is unable to heat your hot water cylinder because it has detected an electrical fault with the cylinder temperature sensor.

High Engineer only £90-180

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness

Related codes

51

Your boiler has stopped heating your hot water because a temperature sensor has developed an electrical fault.

High Engineer only £120-250

Parts commonly replaced

  • DHW NTC temperature sensor
  • Wiring harness

Related codes

52

Your boiler has detected a potential blockage or a fault with one of its temperature sensors, which causes it to stop operating for safety.

High Engineer only £150-300

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

58

Your boiler has temporarily stopped heating your hot water cylinder because it has lost the signal from the hot water temperature sensor.

High Engineer only £90-180

Parts commonly replaced

  • Cylinder temperature sensor
  • Sensor wiring harness

Related codes

Showing 11–20 of 29
59

Your boiler is unable to provide hot water because it has detected a broken wire or faulty connection on the hot water temperature sensor.

High Engineer only £90-180

Parts commonly replaced

  • DHW temperature sensor
  • Wiring harness

Related codes

A3

Your boiler has detected that a temperature sensor inside the exhaust system is not sitting in the correct position.

Medium Engineer only £90-180

Parts commonly replaced

  • Flue gas temperature sensor
  • Sensor retaining clip

Related codes

A9

Your boiler has lost communication with its smart thermostat or controller, meaning it cannot properly receive instructions to heat your home.

Medium Engineer only £90-180

Parts commonly replaced

  • OpenTherm room thermostat
  • Internal control board
  • Wiring harness

Related codes

b0

Your boiler has detected a potential issue with the temperature sensor in the exhaust flue, causing it to lock out for safety.

High Engineer only £120-£250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

b7

Your boiler has entered a temporary safety mode because its internal brain detected an internal glitch, and it needs a quick restart to try and clear it.

High DIY-safe £150-£400

What to check first

  1. Locate the ON/OFF switch or power button on your boiler.
  2. Turn the boiler off, wait for about 30 seconds to let the system fully power down.
  3. Turn the boiler back on and check if the error code clears and normal operation resumes.

Parts commonly replaced

  • Burner control unit
  • Main PCB

Related codes

b8

Your boiler has temporarily stopped working because it has detected an issue with the sensor that measures the temperature of the exhaust gases coming from the flue.

High Engineer only £120-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

E3

Your boiler has temporarily shut down for safety because a vital internal temperature control has detected a potential overheating risk.

High Engineer only £150-350

Parts commonly replaced

  • Temperature limiter
  • Safety chain wiring harness
  • Control unit

Related codes

E5

Your boiler has stopped working because it cannot safely detect the flame, which usually points to a sensor or internal blockage issue.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve

Related codes

F0

Your boiler has detected a serious internal communication or control system fault, meaning it has shut down safely to prevent further issues.

High Engineer only £300-600

Parts commonly replaced

  • Main control board
  • Wiring harness

Related codes

F1

Your boiler has temporarily stopped working because it has gotten too hot inside, usually due to low water pressure or trapped air in the system.

High DIY-safe £90-250

What to check first

  1. Check your boiler's pressure gauge to ensure it is between 1 and 1.5 bars, and top it up using the filling loop if it is too low.
  2. Bleed your radiators to release any trapped air that might be blocking water circulation.
  3. Press the reset button on your boiler's control panel once the pressure and venting have been checked.

Parts commonly replaced

  • Circulation pump
  • Flue gas sensor
  • Automatic air vent

Related codes

Showing 21–29 of 29
F2

Your boiler has temporarily shut down because it got too hot, which usually happens if there is trapped air in the system or the water pressure is too low.

High DIY-safe £90-250

What to check first

  1. Check your boiler pressure gauge to ensure it is sitting between 1 and 1.5 bars, and top it up using the filling loop if it is too low.
  2. Bleed your radiators starting from the ground floor up to remove any trapped air that might be blocking water flow.
  3. Press the reset button on your boiler display once the pressure is correct and the system has been vented.

Parts commonly replaced

  • High limit temperature sensor
  • Circulation pump
  • Automatic air vent

Related codes

F3

Your boiler has detected a flame signal before it has even tried to light, which prevents it from starting up safely.

High Engineer only £100-£250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F4

Your boiler has stopped working because it cannot detect a flame to safely light the gas.

High Engineer only £90-250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve

Related codes

F8

Your boiler has safely shut down because the gas valve did not close quickly enough, requiring a Gas Safe registered engineer to inspect the gas supply and internal controls.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Main circuit board (PCB)

Related codes

F9

Your boiler has stopped working because the internal fan is failing to spin fast enough when trying to start up.

High Engineer only £150-350

Parts commonly replaced

  • Flue gas fan
  • Fan wiring harness
  • Printed Circuit Board (PCB)

Related codes

FA

Your boiler has stopped working because it cannot confirm that the internal fan has safely turned off before starting up.

High Engineer only £150-350

Parts commonly replaced

  • Flue gas fan
  • Fan wiring harness
  • Main circuit board (PCB)

Related codes

FC

Your boiler has locked out because it cannot properly communicate with its internal air fan, meaning it cannot safely clear combustion gases to ignite.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Fan connecting cable
  • Control unit

Related codes

Fd

Your boiler has stopped working because it cannot safely ignite or control the burner, but you can try a simple reset before calling for help.

High DIY-safe £150-£350

What to check first

  1. Locate the reset button on your Viessmann boiler control panel.
  2. Press and hold the reset button for a few seconds to clear the fault.
  3. Wait to see if the boiler successfully reignites and resumes normal operation.

Parts commonly replaced

  • Ignition electrode
  • Control unit
  • Wiring harness

Related codes

FF

Your boiler has stopped working because the internal control unit has detected a problem with how the burner starts or operates.

High DIY-safe £200-£500

What to check first

  1. Press the reset button on the boiler display panel as instructed in your manual
  2. Turn the boiler off at the fused spur switch, wait 60 seconds, and turn it back on to perform a soft reset
  3. Check that nearby electrical equipment or appliances are not causing severe electromagnetic interference

Parts commonly replaced

  • Ignition electrodes
  • Ignition cables
  • Burner control unit

Related codes

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.