What the manual says
Manufacturer manualBurner in a fault state. Flame signal is not present or insufficient at burner start. Check ionisation electrode and connecting cable. Check plug-in connections for loose contacts. Note: Deposits on the electrodes indicate foreign bodies in the combustion air. Check the installation room and flue system for causes of the deposits. Reset device.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like F.361: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 170 fault codes on the Vitodens 200-W B2HE-19
Seeing a different code? Every code this model can display, in one place.