High
F.354 on Viessmann Vitodens 200-W B2HE-19

Your boiler has shut itself down for safety because the part that controls how much gas reaches the burner is not working within its normal range, so a Gas Safe engineer needs to check it.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner in a fault state. Gas modulation valve tolerance outside permissible range. Check connecting cables to the gas train for damage. Check gas train. Check the flue system for blockages or constrictions. Reset device.

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 100 W Wb1a installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

F.350View →F.355View →

All 170 fault codes on the Vitodens 200-W B2HE-19

Seeing a different code? Every code this model can display, in one place.

F.7F.8F.9F.10F.11F.12F.13F.14F.15F.16F.29F.30F.49F.50F.57F.58F.59F.62F.63F.65F.67F.68F.69F.70F.71F.72F.73F.74F.77F.89F.91F.92F.93F.94F.100F.104F.142F.160F.161F.162F.163F.182F.183F.184F.185F.299F.342F.345F.346F.348F.349F.350F.351F.352F.353F.355F.357F.359F.361F.365F.366F.367F.368F.369F.370F.372F.373F.375F.377F.378F.380F.381F.382F.383F.384F.385F.386F.387F.388F.395F.396F.399F.400F.401F.402F.403F.404F.405F.406F.408F.410F.416F.417F.418F.425F.426F.427F.428F.429F.430F.432F.433F.436F.437F.440F.441F.442F.443F.444F.445F.446F.447F.448F.449F.450F.451F.452F.453F.454F.455F.456F.457F.458F.461F.462F.463F.464F.467F.468F.471F.473F.474F.517F.527F.528F.530F.538F.539F.540F.542F.543F.544F.545F.546F.547F.574F.575F.576F.577F.578F.579F.580F.581F.582F.666F.667F.668F.669F.670F.671F.672F.673F.682F.683F.684I.55I.56I.57I.59

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