Medium
F.577 on Viessmann Vitodens 200-W B2HE-25

Your boiler has lost the signal from the room sensor for its second heating zone, so that zone is now being controlled by outside temperature alone and may not heat to the exact room temperature you set.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Control mode without room influence - Room temperature sensor for heating circuit 2 not available

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 100 W Wb1a installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the batteries in the wireless room thermostat or sensor for heating circuit 2 and replace them if they are low or flat.Switch the boiler off at its power supply or fused spur for 30 seconds, switch it back on, and check whether the code clears.Make sure the room sensor is not behind furniture, in direct sunlight, or near a draught, and look for any visibly damaged cable. Do not open the boiler casing. If the code returns, book a Gas Safe registered engineer.

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Related fault codes

All 170 fault codes on the Vitodens 200-W B2HE-25

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