Technical description
Detached house
What causes this fault?
This fault occurs when the boiler's internal computer brain suffers a communication breakdown between its various electronic modules. The most common reason is a hardware failure within the main control board or a corrupted memory chip, preventing the system from processing safety-critical data. In some cases, it can be triggered by a sudden electrical surge or moisture ingress that has damaged the delicate circuitry.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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