Viessmann Vitodens 242-F B2UA Fault codes & diagnostics

55 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas Discontinued
GC Numbers 41-819-1841-819-19
Download the Viessmann Vitodens 242-F B2UA manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
2 Emergency 32 High 14 Medium 7 Low

All 55 documented codes

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4C

Your boiler has lost connection with a temperature sensor for one of your heating zones, meaning that specific area may not heat up correctly.

Medium Engineer only £120-£210

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Sensor wiring harness
  • Mixer extension module kit

Related codes

9A

Your boiler has lost communication with the solar panel sensor on your roof, meaning it cannot monitor or use solar energy to heat your water.

Low Engineer only £120-£220

Parts commonly replaced

  • Solar collector temperature sensor
  • Sensor wiring lead

Related codes

9C

Your boiler has lost connection with the sensor that monitors the temperature of the solar hot water cylinder, meaning it cannot properly manage your solar-heated water.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Solar control module (SM1)
  • Wiring harness

Related codes

9E

Your solar heating system has stopped circulating fluid properly or has become too hot, meaning your solar panels won't help heat your water right now.

Medium Engineer only £120-350

Parts commonly replaced

  • Solar pump
  • Flow sensor
  • Solar fluid
  • High limit thermostat

Related codes

9F

Your boiler has lost communication with the solar heating control unit, meaning your solar panels won't be helping to heat your water right now.

Medium DIY-safe £150-450

What to check first

  1. Turn the boiler power switch off and back on again to attempt a system reset
  2. Check if any electrical breakers for the solar thermal system have tripped in your fuse box
  3. Ensure no external wiring to the solar pump station has been accidentally unplugged or damaged

Parts commonly replaced

  • Solar control module (SM1)
  • Electronic PCB
  • Communication cable (KM-BUS)

Related codes

10

Your boiler is struggling to accurately read the outdoor temperature, which means your heating might not adjust correctly to the weather outside.

Low Engineer only £120-£210

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

18

Your boiler has lost its connection to the sensor that measures the temperature outside, meaning it may not know how hard it needs to work to heat your home.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring lead

Related codes

19

Your boiler has lost its wireless connection to the sensor that measures the temperature outside, which may cause your heating to be less efficient.

Low DIY-safe £0-120

What to check first

  1. Check the batteries in your outdoor wireless temperature sensor and replace them if necessary.
  2. Ensure there are no new large metal objects or electronic devices blocking the signal between the sensor and the boiler.
  3. Reset the boiler to see if it automatically re-establishes the wireless link.

Parts commonly replaced

  • AA/AAA Batteries
  • Wireless outdoor temperature sensor
  • RF communication module

Related codes

20

Your boiler has stopped working because it can no longer accurately measure the temperature of the water being sent to your radiators.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness connecting to the sensor

Related codes

28

Your boiler has lost connection with its main internal temperature sensor, meaning it cannot accurately monitor the water temperature to heat your home.

High Engineer only £120-£200

Parts commonly replaced

  • System flow temperature sensor (NTC)
  • Sensor wiring harness

Related codes

Showing 11–20 of 55
30

Your boiler has detected a fault with the sensor that measures water temperature, causing the system to shut down for safety.

High Engineer only £140-£250

Parts commonly replaced

  • Boiler water temperature sensor (NTC)
  • Sensor wiring harness

Related codes

38

Your boiler has stopped working because it cannot accurately measure the temperature of the water inside the system.

High Engineer only £120-£200

Parts commonly replaced

  • Boiler water temperature sensor (NTC thermistor)
  • Connecting lead/wiring harness

Related codes

40

Your boiler has detected an electrical connection problem with the sensor that controls the temperature for your second heating zone, such as underfloor heating or a separate radiator circuit.

Medium Engineer only £120-190

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness connecting the sensor
  • Extension module (internal controller)

Related codes

44

Your boiler has detected an electrical fault with a sensor that controls the temperature for a specific part of your heating system, which may prevent that area from warming up properly.

Medium Engineer only £120-£200

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Sensor wiring harness
  • Mixer extension module

Related codes

48

Your boiler has lost communication with the temperature sensor for your secondary heating zone, meaning it can no longer accurately control the warmth of that specific area.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness / Cable connector

Related codes

50

Your boiler has stopped heating up your hot water because a sensor that monitors the temperature in your storage tank has failed.

High Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Sensor wiring harness

Related codes

51

Your boiler has stopped heating your water because the sensor responsible for checking the temperature of the hot water leaving the unit has failed.

High Engineer only £110-180

Parts commonly replaced

  • DHW outlet temperature sensor (NTC)
  • Sensor wiring harness

Related codes

58

Your boiler is unable to heat your hot water because it has lost its connection to the temperature sensor inside the water storage cylinder.

High Engineer only £120-£220

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Sensor Wiring Harness

Related codes

59

Your boiler has stopped producing hot water because a sensor responsible for monitoring the water temperature has broken or disconnected.

High Engineer only £120-190

Parts commonly replaced

  • DHW Outlet Temperature Sensor (NTC)
  • Sensor wiring harness

Related codes

92

Your boiler has detected a faulty electrical connection or a technical issue with the sensor that monitors the temperature of your solar panels.

Low Engineer only £120-220

Parts commonly replaced

  • Solar collector temperature sensor (NTC)
  • Sensor wiring lead

Related codes

Showing 21–30 of 55
94

Your boiler has detected a technical fault with the sensor that monitors the temperature of your solar water cylinder, which may affect how your hot water is heated by the sun.

Low Engineer only £120-£200

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Solar control module lead/wiring harness

Related codes

A2

Your boiler has detected that the water pressure in the system has dropped too low to operate safely, causing it to shut down to prevent damage.

High DIY-safe £0-120

What to check first

  1. Locate the internal or external filling loop (braided silver hose) usually found at the bottom of the unit.
  2. Open the filling valves slowly until you hear water moving and watch the pressure gauge rise to between 1.0 and 1.5 bar.
  3. Close both valves completely and press the reset button on the boiler control panel.

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor
  • Expansion vessel

Related codes

A3

Your boiler has detected that a temperature probe inside the flue system has shifted from its correct position and needs to be physically reset.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas temperature sensor
  • Sensor mounting bracket

Related codes

A4

Your boiler has detected that the water pressure inside your heating system has become too high, which can put unnecessary strain on the internal components.

Medium DIY-safe £90-180

What to check first

  1. Locate a radiator in your home that has a bleed valve.
  2. Place a cloth or small container under the valve.
  3. Open the valve slightly to release a small amount of water until the pressure gauge on the front of the boiler returns to the recommended range, usually between 1.0 and 1.5 bar.

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Expansion Vessel
  • Pressure Sensor

Related codes

A7

The control panel that manages your boiler's settings is having a communication error, meaning your heating and hot water controls will likely not work until it is reset or repaired.

High Engineer only £250-450

Parts commonly replaced

  • Programming unit
  • Control unit PCB
  • Connecting ribbon cable

Related codes

A8

Your boiler has detected that water is struggling to flow through the system properly, which may be due to trapped air or a blockage.

High DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge and top up the system to 1.5 bar if it is low.
  2. Bleed all radiators in your home starting from the bottom floor to ensure no air is trapped in the system.
  3. Restart the boiler using the reset button or power cycle it at the fused spur.

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Plate heat exchanger

Related codes

A9

Your boiler has detected that the internal water pump is not working correctly, which prevents heat from moving around your home.

High Engineer only £250-450

Parts commonly replaced

  • Circulation pump
  • Pump wiring harness
  • Control board

Related codes

b0

Your boiler has detected a faulty electrical signal from the sensor that monitors the temperature of the exhaust fumes, causing the system to stop working as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

b1

Your boiler's control panel is struggling to communicate with the main internal computer, which is preventing the system from operating correctly.

High Engineer only £150-350

Parts commonly replaced

  • Programming unit
  • Connection cable
  • Main PCB

Related codes

b4

Your boiler has detected an internal electronic error that is preventing it from operating correctly.

High Engineer only £200-500

Parts commonly replaced

  • Main PCB
  • Control unit

Related codes

Showing 31–40 of 55
b5

Your boiler has detected an internal electronic error that is preventing it from operating safely and reliably.

High Engineer only £200-500

Parts commonly replaced

  • Main PCB
  • Control Unit

Related codes

b7

Your boiler's computer is having trouble reading the configuration card that tells it how to operate correctly.

High Engineer only £150-300

Parts commonly replaced

  • Coding card
  • Main control unit (PCB)

Related codes

b8

Your boiler has detected a disconnected wire or a faulty sensor in the flue system, which prevents it from safely monitoring exhaust gases.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

C1

Your boiler is having trouble 'talking' to an add-on control unit, which means it may not be managing your heating or hot water zones correctly.

Medium Engineer only £150-300

Parts commonly replaced

  • EA1 extension module
  • Communication ribbon cable
  • Main PCB

Related codes

C2

Your boiler is having trouble communicating with the solar panel controls, which may mean your solar hot water heating system is not currently working.

Medium Engineer only £150-300

Parts commonly replaced

  • Solar Control Module
  • Communication cable/bus wiring
  • PCB

Related codes

C3

Your boiler is having trouble 'talking' to an accessory unit that manages extra features like additional heating zones or solar equipment.

Medium Engineer only £150-300

Parts commonly replaced

  • AM1 extension module
  • Communication cable
  • Main PCB

Related codes

C4

Your boiler is having a communication problem with its smart control system, which means it cannot properly share information between the thermostat and the heating unit.

High Engineer only £150-350

Parts commonly replaced

  • OpenTherm module
  • PCB control board
  • Communication cable

Related codes

C5

Your boiler is having trouble communicating with the internal water pump, which means it cannot circulate heat effectively around your home.

High Engineer only £250-450

Parts commonly replaced

  • Internal circulation pump
  • Pump control cable
  • Main PCB

Related codes

d6

Your boiler has lost communication with an external accessory, such as a solar thermal controller or an additional heating control module, which is preventing the system from operating correctly.

Medium Engineer only £150-300

Parts commonly replaced

  • EA1 Extension Module
  • Communication ribbon cable
  • Main PCB

Related codes

d7

Your boiler has detected that an external accessory connected to it, such as a heating zone controller or a sensor, is reporting an error signal.

Medium Engineer only £120-250

Parts commonly replaced

  • EA1 extension module
  • External sensor wiring
  • External control interface

Related codes

Showing 41–50 of 55
d8

Your boiler has detected an external signal or safety switch connected to it that is currently reporting an error, meaning the system has paused to prevent operation until the external issue is resolved.

Medium Engineer only £120-250

Parts commonly replaced

  • External safety circuit switch
  • Wiring harness
  • EA1 extension module

Related codes

E1

Your boiler is struggling to accurately measure its own flame quality during a self-check, which prevents it from firing up safely.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E3

Your boiler is currently performing an internal self-check to ensure it is burning gas safely and efficiently.

Low Engineer only

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Combustion controller

Related codes

E4

Your boiler has detected an issue with the internal electrical power supply, which is preventing it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Control unit
  • Printed circuit board (PCB)
  • Wiring harness

Related codes

E5

Your boiler is failing to confirm that the burner flame has ignited, so it has safely shut down to prevent gas from escaping.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Ignition unit
  • Gas valve
  • PCB

Related codes

E6

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, usually two silver valves connected by a braided metal hose underneath the boiler.
  2. Open both valves slowly to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves firmly once the correct pressure is reached and reset the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

E7

Your boiler is struggling to detect the flame needed to heat your home, so it has safely shut down to prevent any issues.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve

Related codes

E8

Your boiler is struggling to confirm that the internal flame has successfully ignited, so it has safely shut down to prevent gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve

Related codes

F0

Your boiler has detected an internal electronic error that is preventing it from operating safely and reliably.

High Engineer only £250-600

Parts commonly replaced

  • Main PCB
  • Control unit

Related codes

F1

Your boiler has detected that the exhaust gases are becoming dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger

Related codes

Showing 51–55 of 55
F2

Your boiler has detected that it is overheating and has automatically shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Temperature limiter sensor
  • Circulation pump
  • Heat exchanger

Related codes

F3

Your boiler has detected a flame signal when it is not supposed to be lit, which acts as a safety lockout to prevent potential issues with the ignition process.

Emergency Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Control board

Related codes

F7

Your boiler's internal sensor that detects how much water is inside the system is currently failing to send a signal, which stops the boiler from operating to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F8

Your boiler has detected an issue with the internal gas control system where the fuel supply is not shutting off as quickly as it should during the safety shutdown process.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve assembly
  • Burner control unit

Related codes

F9

Your boiler has detected that the internal fan responsible for safely removing exhaust gases is not operating correctly, so it has shut down to keep your home safe.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.