High
b7 on Viessmann Vitodens 242-F B2UA

Your boiler's computer is having trouble reading the configuration card that tells it how to operate correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Boiler coding card faulty

From this model's manual
Verified against the Viessmann Vitodens 242 F B2ua installation & service manual, page 128.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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