What the manual says
Manufacturer manualCommunication error with wireless outside temperature sensor
From this model's manual
Verified against the Viessmann Vitodens 242 F B2ua installation & service manual.
DIY fix possible
Check and replace the batteries in the wireless outdoor sensor unitEnsure there are no new large metal objects or electronic devices blocking the signal path between the sensor and the boilerPress the reset button on the boiler control panel to see if the connection re-establishes
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