Differential between the set cylinder temperature and the start point for reducing the stagnation time
Viessmann Vitodens 242-F FB2B Fault codes & diagnostics
88 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
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Severity at a glance
Each cell = one fault code. Hover to identify.All 88 documented codes
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Collector frost protection function
Delta T monitoring
Night circulation monitoring
4C Your boiler has lost communication with a sensor that monitors the water temperature for your third heating zone, which will prevent that specific area from heating correctly.
Your boiler has lost communication with a sensor that monitors the water temperature for your third heating zone, which will prevent that specific area from heating correctly.
Parts commonly replaced
- NTC Flow Temperature Sensor
- Sensor wiring harness
- Extension module (KM-Bus)
Related codes
9A Your boiler has lost communication with the solar panel sensor on your roof, meaning it can no longer monitor the solar heating system properly.
Your boiler has lost communication with the solar panel sensor on your roof, meaning it can no longer monitor the solar heating system properly.
Parts commonly replaced
- Solar temperature sensor (PT1000 type)
- Solar control module cable
Related codes
9C Your boiler is having trouble communicating with the solar heating part of your hot water system, meaning your water might not be heating as efficiently as it should.
Your boiler is having trouble communicating with the solar heating part of your hot water system, meaning your water might not be heating as efficiently as it should.
Parts commonly replaced
- Cylinder temperature sensor
- Solar control module wiring
- NTC thermistor
Related codes
9E Your solar heating system is struggling to move fluid correctly, which could be due to a blockage, air in the pipes, or a safety sensor cutting in to prevent overheating.
Your solar heating system is struggling to move fluid correctly, which could be due to a blockage, air in the pipes, or a safety sensor cutting in to prevent overheating.
Parts commonly replaced
- Solar circulation pump
- Solar flow sensor
- Solar fluid (repressurisation/flush)
- High limit safety thermostat
Related codes
9F Your boiler is having trouble communicating with the solar heating components, meaning your solar panels won't be helping to heat your water right now.
Your boiler is having trouble communicating with the solar heating components, meaning your solar panels won't be helping to heat your water right now.
Parts commonly replaced
- Solar control module (SM1)
- Electronic PCB
- Communication cable
Related codes
10 Your boiler has lost its connection to the external weather sensor, meaning it may not know how hard it needs to work to heat your home accurately.
Your boiler has lost its connection to the external weather sensor, meaning it may not know how hard it needs to work to heat your home accurately.
Parts commonly replaced
- Outside temperature sensor
- Sensor wiring/cabling
Related codes
18 Your boiler has lost its connection to the outside weather sensor, which helps it decide how hard it needs to work to heat your home.
Your boiler has lost its connection to the outside weather sensor, which helps it decide how hard it needs to work to heat your home.
Parts commonly replaced
- Outside temperature sensor
- Wiring harness
Related codes
20 Your boiler has stopped working because it cannot correctly measure the temperature of the water flowing into your heating system.
Your boiler has stopped working because it cannot correctly measure the temperature of the water flowing into your heating system.
Parts commonly replaced
- System flow temperature sensor (NTC)
- Wiring harness
Related codes
28 Your boiler has lost connection with its internal temperature sensor, meaning it cannot monitor water heat and has shut down as a safety precaution.
Your boiler has lost connection with its internal temperature sensor, meaning it cannot monitor water heat and has shut down as a safety precaution.
Parts commonly replaced
- Flow temperature NTC sensor
- Sensor wiring harness
Related codes
30 Your boiler has detected a fault with its internal thermometer and has stopped the burner from firing to prevent overheating and damage.
Your boiler has detected a fault with its internal thermometer and has stopped the burner from firing to prevent overheating and damage.
Parts commonly replaced
- Boiler water temperature sensor (NTC)
- Wiring harness
Related codes
38 Your boiler has stopped working because it cannot accurately measure the temperature of the water inside the unit.
Your boiler has stopped working because it cannot accurately measure the temperature of the water inside the unit.
Parts commonly replaced
- Boiler water temperature sensor (NTC thermistor)
- Wiring harness / lead connector
Related codes
40 Your boiler has detected a sensor fault in your second heating area, which means it cannot accurately measure the temperature of the water flowing to those radiators.
Your boiler has detected a sensor fault in your second heating area, which means it cannot accurately measure the temperature of the water flowing to those radiators.
Parts commonly replaced
- NTC Flow Temperature Sensor
- Sensor wiring harness
Related codes
44 A sensor that monitors the water temperature in one of your heating zones has developed a fault, which may prevent that part of your home from warming up correctly.
A sensor that monitors the water temperature in one of your heating zones has developed a fault, which may prevent that part of your home from warming up correctly.
Parts commonly replaced
- NTC Flow Temperature Sensor
- Sensor wiring harness
Related codes
48 Your boiler has lost connection with a temperature sensor for your underfloor heating or second heating zone, meaning that specific area may not warm up correctly.
Your boiler has lost connection with a temperature sensor for your underfloor heating or second heating zone, meaning that specific area may not warm up correctly.
Parts commonly replaced
- NTC Flow Temperature Sensor
- Sensor wiring harness
- Mixer motor extension module
Related codes
50 Your boiler has lost its connection to the hot water storage tank sensor, which means it cannot heat your water for taps and showers.
Your boiler has lost its connection to the hot water storage tank sensor, which means it cannot heat your water for taps and showers.
Parts commonly replaced
- Cylinder temperature sensor (NTC)
- Wiring harness / sensor cable
Related codes
51 Your boiler has detected a faulty internal sensor, which means it cannot tell the temperature of your water and has stopped providing hot water as a result.
Your boiler has detected a faulty internal sensor, which means it cannot tell the temperature of your water and has stopped providing hot water as a result.
Parts commonly replaced
- NTC Outlet Temperature Sensor
- Wiring harness
Related codes
58 Your boiler has lost connection with the sensor that monitors your hot water tank, meaning the system cannot heat your water for taps and showers.
Your boiler has lost connection with the sensor that monitors your hot water tank, meaning the system cannot heat your water for taps and showers.
Parts commonly replaced
- NTC Cylinder temperature sensor
- Wiring harness
Related codes
59 Your boiler has lost its connection to the hot water temperature sensor, meaning it cannot heat your water for taps and showers.
Your boiler has lost its connection to the hot water temperature sensor, meaning it cannot heat your water for taps and showers.
Parts commonly replaced
- NTC Outlet Temperature Sensor
- Wiring harness/plug
Related codes
92 Your solar heating system has detected a fault with the temperature sensor on your roof, meaning it cannot currently heat your water using solar energy.
Your solar heating system has detected a fault with the temperature sensor on your roof, meaning it cannot currently heat your water using solar energy.
Parts commonly replaced
- Solar collector temperature sensor
- NTC thermistor lead
Related codes
94 Your boiler has detected a fault with the sensor that monitors the temperature of your solar hot water tank, meaning your solar thermal system may not heat your water correctly.
Your boiler has detected a fault with the sensor that monitors the temperature of your solar hot water tank, meaning your solar thermal system may not heat your water correctly.
Parts commonly replaced
- Cylinder temperature sensor (NTC)
- Solar control module (SM1)
- Sensor wiring harness
Related codes
Remote control recognition
Remote control setting access
A2 Your boiler has detected that the water pressure is too low for it to operate safely, meaning your heating and hot water will likely be limited.
Your boiler has detected that the water pressure is too low for it to operate safely, meaning your heating and hot water will likely be limited.
What to check first
- Locate the filling loop (the flexible silver hose) underneath or near the boiler.
- Open the one or two valve handles slowly until you hear water flowing.
- Watch the pressure gauge and close the valves once it reaches between 1.0 and 1.5 bar.
Parts commonly replaced
- Filling loop
- Expansion vessel
- Pressure sensor
Related codes
A3 Your boiler has detected that a temperature probe monitoring your exhaust gases is not sitting correctly in its intended spot.
Your boiler has detected that a temperature probe monitoring your exhaust gases is not sitting correctly in its intended spot.
Parts commonly replaced
- Flue gas temperature sensor
- Retaining clip
Related codes
A4 Your boiler has detected that the water pressure inside your central heating system has become too high, which can put unnecessary strain on the internal components.
Your boiler has detected that the water pressure inside your central heating system has become too high, which can put unnecessary strain on the internal components.
What to check first
- Locate a radiator in your home that has a bleed valve
- Place a cloth and container under the valve
- Slowly open the valve to let a small amount of water out until the pressure gauge on the boiler drops back into the green zone
- Ensure the valve is securely closed once the pressure has normalized
Parts commonly replaced
- Pressure relief valve
- Expansion vessel
- Pressure sensor
Related codes
Extended economy mode
A7 Your boiler's electronic control panel is experiencing a communication error or internal failure, meaning it cannot process settings or operate your heating system correctly.
Your boiler's electronic control panel is experiencing a communication error or internal failure, meaning it cannot process settings or operate your heating system correctly.
Parts commonly replaced
- Control Unit
- Programming Unit
- Main PCB
Related codes
A8 Your boiler is struggling to push water through the system, likely because there is trapped air or a blockage preventing proper flow.
Your boiler is struggling to push water through the system, likely because there is trapped air or a blockage preventing proper flow.
What to check first
- Check that all radiator valves throughout your home are fully open.
- Bleed your radiators to remove any trapped air, starting from the ones furthest from the boiler.
- Check your boiler's pressure gauge and top it up to the recommended 1.0–1.5 bar if it has dropped.
Parts commonly replaced
- Circulation pump
- Flow sensor
- System filter
Related codes
A9 Your boiler is having trouble 'talking' to your room thermostat, which means it may not know when to turn the heating on or off.
Your boiler is having trouble 'talking' to your room thermostat, which means it may not know when to turn the heating on or off.
Parts commonly replaced
- OpenTherm interface module
- PCB
- Communication wiring harness
Related codes
b0 Your boiler has detected an electrical fault in the sensor that monitors the temperature of the gases leaving your flue, meaning the boiler has safely shut down to prevent potential overheating.
Your boiler has detected an electrical fault in the sensor that monitors the temperature of the gases leaving your flue, meaning the boiler has safely shut down to prevent potential overheating.
Parts commonly replaced
- Flue gas temperature sensor
Related codes
b1 Your boiler's control panel is struggling to communicate with the main internal computer, which is preventing the system from operating correctly.
Your boiler's control panel is struggling to communicate with the main internal computer, which is preventing the system from operating correctly.
Parts commonly replaced
- Programming unit
- Communication cable
- Main PCB
Related codes
b4 Your boiler has detected an internal electronic error that is preventing it from operating correctly.
Your boiler has detected an internal electronic error that is preventing it from operating correctly.
Parts commonly replaced
- Main PCB
- Control Unit
Related codes
b5 Your boiler's internal computer has detected an unexpected system error, causing it to shut down for safety reasons.
Your boiler's internal computer has detected an unexpected system error, causing it to shut down for safety reasons.
Parts commonly replaced
- Main control board (PCB)
- Wiring harness
Related codes
b7 Your boiler's computer is struggling to read its internal identification chip, which means it cannot safely start up or regulate your heating.
Your boiler's computer is struggling to read its internal identification chip, which means it cannot safely start up or regulate your heating.
Parts commonly replaced
- Coding card
- Main PCB
Related codes
b8 Your boiler has detected that a sensor measuring the temperature of the exhaust fumes has stopped working, so it has shut down as a precaution to ensure it remains safe to operate.
Your boiler has detected that a sensor measuring the temperature of the exhaust fumes has stopped working, so it has shut down as a precaution to ensure it remains safe to operate.
Parts commonly replaced
- Flue gas temperature sensor
- Wiring harness
Related codes
Mixer regulates to 20 °C flow temperature. - Communication error, extension kit for heating circuit 2 (with mixer)
Mixer regulates to 20 °C flow temperature. - Communication error, extension kit for heating circuit 3 (with mixer)
Control mode without remote control - Communication error, remote control Vitotrol heating circuit 1 (without mixer)
Control mode without remote control - Communication error, remote control Vitotrol heating circuit 2 (with mixer)
Control mode without remote control - Communication error, remote control Vitotrol heating circuit 3 (with mixer)
Control mode - Incorrect LON communication module
C1 Your boiler has lost the digital connection to an external accessory, such as a solar thermal unit or an additional heating control, preventing the system from coordinating properly.
Your boiler has lost the digital connection to an external accessory, such as a solar thermal unit or an additional heating control, preventing the system from coordinating properly.
Parts commonly replaced
- EA1 extension module
- KM-BUS connection cable
- Main PCB
Related codes
C2 Your boiler is struggling to talk to the part of the system that manages your solar-heated water, which means the solar panel integration isn't currently working.
Your boiler is struggling to talk to the part of the system that manages your solar-heated water, which means the solar panel integration isn't currently working.
Parts commonly replaced
- Solar Control Module
- KM-Bus communication cable
- Main PCB
Related codes
C3 Your boiler is having trouble 'talking' to an accessory unit, which is likely preventing it from managing your heating or hot water correctly.
Your boiler is having trouble 'talking' to an accessory unit, which is likely preventing it from managing your heating or hot water correctly.
Parts commonly replaced
- Extension module AM1
- Communication cable/wiring harness
- Main control board
Related codes
C4 Your boiler has lost its connection with your external thermostat or smart controller, meaning it doesn't know when to turn your heating on or off.
Your boiler has lost its connection with your external thermostat or smart controller, meaning it doesn't know when to turn your heating on or off.
Parts commonly replaced
- OpenTherm interface module
- Main control board (PCB)
- Communication wiring harness
Related codes
C5 Your boiler is having trouble communicating with its internal water pump, which means it cannot circulate heat effectively around your home.
Your boiler is having trouble communicating with its internal water pump, which means it cannot circulate heat effectively around your home.
Parts commonly replaced
- Internal circulation pump
- Pump wiring harness
- Main control board
Related codes
Control mode - Communication error, Vitocom 100 (KM BUS)
Control mode - Communication error, LON communication module
d6 Your boiler is struggling to communicate with an external accessory or control unit, which may cause your heating or hot water to function inconsistently.
Your boiler is struggling to communicate with an external accessory or control unit, which may cause your heating or hot water to function inconsistently.
Parts commonly replaced
- EA1 Extension Module
- Communication cable
- PCB board
Related codes
d7 Your boiler has detected an issue with an external device or sensor connected to it, such as a solar thermal system or an external controller, which is currently preventing normal operation.
Your boiler has detected an issue with an external device or sensor connected to it, such as a solar thermal system or an external controller, which is currently preventing normal operation.
Parts commonly replaced
- EA1 extension module
- External sensor wiring
- Pressure sensor
Related codes
d8 Your boiler has detected an external signal or safety switch connected to it that is currently reporting an error, which is preventing the system from operating normally.
Your boiler has detected an external signal or safety switch connected to it that is currently reporting an error, which is preventing the system from operating normally.
Parts commonly replaced
- External safety circuit switch
- EA1 extension module
- Wiring loom
Related codes
Control mode without room influence - Short circuit, room temperature sensor, heating circuit 1 (without mixer)
Control mode without room influence - Short circuit, room temperature sensor, heating circuit 2 (with mixer)
Control mode without room influence - Short circuit, room temperature sensor, heating circuit 3 (with mixer)
Control mode without room influence - Lead break, room temperature sensor, heating circuit 1 (without mixer)
Control mode without room influence - Lead break, room temperature sensor, heating circuit 2 (with mixer)
Control mode without room influence - Lead break, room temperature sensor, heating circuit 3 (with mixer)
Control mode - Fault external LON subscriber
E1 Your boiler has detected an issue with how it manages its internal flame, causing it to shut down for safety reasons.
Your boiler has detected an issue with how it manages its internal flame, causing it to shut down for safety reasons.
Parts commonly replaced
- Ionisation electrode
- Gas valve
- Control unit
Related codes
Display correction of the actual room temperature
E3 Your boiler has detected that it is overheating because it cannot effectively move the heat away from its internal components, causing it to shut down for safety.
Your boiler has detected that it is overheating because it cannot effectively move the heat away from its internal components, causing it to shut down for safety.
Parts commonly replaced
- Circulation pump
- Heat exchanger
- Temperature limiter sensor
Related codes
E4 Your boiler has detected a problem with its internal electrical power supply, which is preventing it from operating correctly.
Your boiler has detected a problem with its internal electrical power supply, which is preventing it from operating correctly.
Parts commonly replaced
- Main PCB
- Power supply module
- Wiring harness
Related codes
E5 Your boiler has detected an internal electronic malfunction and has shut down to protect itself, meaning you currently have no heating or hot water.
Your boiler has detected an internal electronic malfunction and has shut down to protect itself, meaning you currently have no heating or hot water.
Parts commonly replaced
- Main PCB
- Wiring harness
- Control unit
Related codes
E6 Your boiler has stopped working because the water pressure inside your heating system has dropped below the required level.
Your boiler has stopped working because the water pressure inside your heating system has dropped below the required level.
What to check first
- Locate the filling loop (a flexible metal hose with one or two valves) connected to your boiler or nearby pipework.
- Slowly open the valve(s) to allow mains water to enter the system until the pressure gauge on the boiler reads between 1.0 and 1.5 bar.
- Close the valve(s) tightly and restart the boiler.
Parts commonly replaced
- Pressure relief valve
- Expansion vessel
- Pressure sensor
Related codes
E7 Your boiler is failing to detect a steady flame during its internal setup process, which is preventing it from starting up correctly.
Your boiler is failing to detect a steady flame during its internal setup process, which is preventing it from starting up correctly.
Parts commonly replaced
- Ionisation electrode
- Ignition cable
- Gas valve
Related codes
E8 Your boiler is struggling to detect the flame correctly, so it has safely shut itself down to prevent any issues.
Your boiler is struggling to detect the flame correctly, so it has safely shut itself down to prevent any issues.
Parts commonly replaced
- Ionisation electrode
- Ignition lead
- Gas valve
Related codes
Ionisation current outside the permissible range during calibration (deviation from previous level too great)
Gap between ionisation electrode and burner gauze assembly incorrect; incorrect gas type coding; flue gas recirculation
Parameter fault during calibration
Internal fault
Ignition module failure, gas train failure, or ionisation current failure
The flame is lost immediately after it has built (during the safety time).
F0 Your boiler has detected an internal electronic error that is preventing it from operating correctly.
Your boiler has detected an internal electronic error that is preventing it from operating correctly.
Parts commonly replaced
- Main control board (PCB)
- Wiring harness
Related codes
F1 Your boiler has detected that the exhaust gases leaving your home are becoming dangerously hot and has shut itself down to prevent overheating.
Your boiler has detected that the exhaust gases leaving your home are becoming dangerously hot and has shut itself down to prevent overheating.
Parts commonly replaced
- Flue gas temperature sensor
- Heat exchanger
- Burner assembly
Related codes
F2 Your boiler has detected that it is overheating and has automatically shut itself down to prevent damage or dangerous pressure buildup.
Your boiler has detected that it is overheating and has automatically shut itself down to prevent damage or dangerous pressure buildup.
Parts commonly replaced
- Temperature limiter (STB)
- Pump
- Heat exchanger
Related codes
F3 Your boiler has detected a flame signal when it shouldn't be there, which means it cannot safely start up as it believes the fire is already lit.
Your boiler has detected a flame signal when it shouldn't be there, which means it cannot safely start up as it believes the fire is already lit.
Parts commonly replaced
- Ionization electrode
- Gas valve
- Control board
Related codes
F7 Your boiler is currently unable to read the water pressure inside the system because the sensor responsible for this measurement is not communicating properly.
Your boiler is currently unable to read the water pressure inside the system because the sensor responsible for this measurement is not communicating properly.
Parts commonly replaced
- Water pressure sensor
- Wiring harness
Related codes
F8 Your boiler has detected an issue with the internal gas control valve, meaning it is not closing as quickly as it should when the burner turns off.
Your boiler has detected an issue with the internal gas control valve, meaning it is not closing as quickly as it should when the burner turns off.
Parts commonly replaced
- Gas valve
- Burner control unit
Related codes
F9 Your boiler is failing to start because the internal air circulation fan is not spinning fast enough to safely begin the combustion process.
Your boiler is failing to start because the internal air circulation fan is not spinning fast enough to safely begin the combustion process.
Parts commonly replaced
- Fan assembly
- Fan connecting cable
- Control board
Related codes
Burner in a fault state: Fan not at standstill
Burner in a fault state: Gas train faulty or faulty modulation valve control or flue gas path blocked
Burner in a fault state: Fault, burner control unit
Burner blocked or in a fault state: Boiler coding card or main PCB faulty
Burner blocked or in a fault state: Internal fault or reset button R blocked
Status & diagnostic codes 1 operating states & engineer diagnostics
Not faults — these are normal operating states. Tap to expand.
1 operating states & engineer diagnostics
Not faults — these are normal operating states. Tap to expand.