What the manual says
Manufacturer manualCommunication error, Vitocom 100 (KM BUS)
From this model's manual
Verified against the Viessmann/Viessmann Vitodens 242 F Fb2b installation & service manual.
DIY fix possible
Check that your internet router is switched on and workingEnsure the Vitocom 100 communication module is firmly plugged into the boilerTurn the boiler power off and back on again to restart the communication link
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like Cd: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 66 fault codes on the Vitodens 242-F FB2B
Seeing a different code? Every code this model can display, in one place.