High Warning
52:0 on Viessmann Vitodens 300-W

Your boiler has lost communication with a sensor that monitors water temperature moving through your heating system, which may prevent it from heating your home efficiently or at all.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Without flow temperature sensor for low loss header

What causes this fault?

This fault occurs when the boiler loses communication with the sensor responsible for tracking water temperature in the main mixing chamber of your plumbing. The most common reason is that the sensor itself has failed internally or the wiring connecting it to the boiler's main control board has become loose or damaged. Without this data, the boiler cannot accurately balance the heat output for your home.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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