Technical description
DHW cylinder loading: Starting point -2.5K Stopping point +2.5K
What causes this fault?
This fault occurs when the boiler receives inconsistent or missing data from the probe that monitors your hot water tank. The most common reason is a failing temperature sensor or a loose wire connection, which prevents the boiler from knowing exactly how hot your water is. Without this accurate information, the system cannot safely regulate the heating of your cylinder.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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