High Warning
79:0 on Viessmann Vitodens 300-W

Your boiler's internal computer system has lost its configuration settings and no longer knows how to coordinate the heating system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control unit is not fault manager

What causes this fault?

This fault occurs when the main brain of the boiler loses its ability to lead the communication between different internal electronic parts. It is usually caused by a physical break in the wiring connections or a software glitch within the circuit board that prevents it from acting as the 'central manager' for the system.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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