Technical description
Without Vitocom 100 communication interface
What causes this fault?
This fault occurs when the boiler's main control board expects to be talking to an external communication module, like a Vitocom 100, but cannot find it on the system. The most common reason is a loose or damaged data cable between the module and the boiler, or the internal communication component has lost power and stopped sending a signal.
DIY fix possible
Check that your internet router is switched on and workingEnsure the Vitocom 100 module is plugged in and has powerIdentify if the communication cable between the boiler and the module has become loose
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