Low Information
97:0 on Viessmann Vitodens 300-W

Your boiler is notifying you that it is using the reading from the outdoor temperature sensor to manage its operation, which may be a temporary update or a minor communication check.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

The outside temperature of the sensor connected to the control unit is utilised internally

What causes this fault?

This code is triggered when the boiler's internal computer updates how it processes information from the outdoor weather sensor. It is essentially a background synchronization task where the system re-calibrates the temperature data to ensure your heating runs efficiently. It rarely indicates a physical breakdown and is usually just the software confirming its settings are correct.

DIY fix possible

Check the outdoor sensor is not covered by snow, ice, or debrisMonitor the boiler display to see if the message clears automaticallyRestart the boiler once to see if the advisory code clears

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful