High Lockout
79:1 on Viessmann Vitodens 333-F

Your boiler's main control unit has detected an internal communication error and is struggling to manage the various components of the heating system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Control unit is fault manager

What causes this fault?

This fault occurs when the boiler's internal computer chips stop being able to talk to each other reliably across the main circuit board. It is usually caused by a physical degradation of the electronic soldering or a failure in the communication module that acts as the 'translator' for the system's instructions. When these signals are interrupted, the boiler shuts down because it can no longer safely coordinate the fan, pump, and burner.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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