Viessmann Vitodens 333-F Fault codes & diagnostics

66 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 1.9-35 kW 2006-present
GC Number 47-810-07
Download the Viessmann Vitodens 333-F manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 40 High 13 Medium 12 Low

All 66 documented codes

Tap any card for details

1A

Your boiler has shut down because it is struggling to discharge exhaust fumes safely or is detecting a significant lack of air flow.

High Engineer only £120-450

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger (cleaning)
  • Ventilation fan
  • Condensate trap
04

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)
06

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)
07

Your boiler has detected a sequence error or a flame signal where there shouldn't be one, causing the burner to shut down completely for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Burner control unit (PCB)
08

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)
9A

Your boiler has lost communication with the sensor that monitors your solar heating panels, likely due to a damaged or disconnected wire.

Low Engineer only £90-180

Parts commonly replaced

  • Solar collector temperature sensor
  • NTC thermistor wiring harness

Related codes

9B

Your boiler has lost connection with its internal hot water storage sensor and cannot currently heat your water effectively or safely.

High Engineer only £140-£260

Parts commonly replaced

  • Hot water cylinder temperature sensor (NTC)
  • Sensor wiring harness

Related codes

9C

Your boiler has lost connection with the sensor that monitors the temperature of your hot water cylinder, meaning it cannot heat your water correctly.

High Engineer only £120-£200

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Sensor Wiring Harness
9F

Your boiler is struggling to communicate with the solar panel system used to help heat your water.

Medium Engineer only £120-350

Parts commonly replaced

  • Solar control module
  • Communication cable
  • Solar pump station PCB

Related codes

10

Your boiler's outside thermometer has developed a fault, causing the system to 'think' it is 0°C outside and adjust your heating accordingly.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

Showing 11–20 of 66
18

Your boiler is confused about the weather outside because the external sensor has lost its connection, meaning the heating might not adjust correctly to the outdoor temperature.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring/cabling

Related codes

20

Your boiler's internal computer has detected a faulty or damaged temperature sensor, preventing the system from accurately measuring how hot the water is.

High Engineer only £120-190

Parts commonly replaced

  • System flow temperature sensor (NTC)
  • Wiring harness connector

Related codes

28

Your boiler has lost communication with a sensor that monitors the temperature of the water flowing into your heating system, usually because of a loose or damaged wire.

High Engineer only £90-180

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness / Lead

Related codes

30

Your boiler has stopped working because its internal temperature sensor has developed an electrical fault and can no longer safely monitor the heat level.

High Engineer only £120-£210

Parts commonly replaced

  • Boiler temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

35

Your boiler has failed to ignite or stay lit, meaning your heating and hot water have stopped working.

High DIY-safe £120-450

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Try resetting the boiler using the 'R' or reset button on the control panel.
  3. Ensure your system pressure is between 1.0 and 1.5 bar on the pressure gauge.

Parts commonly replaced

  • Ionisation Electrode
  • Ignition Lead
  • Gas Valve
  • PCB
38

Your boiler has stopped working because it cannot accurately measure its own internal temperature due to a broken or disconnected sensor wire.

High Engineer only £120-220

Parts commonly replaced

  • Boiler temperature sensor (NTC thermistor)
  • Wiring harness / connecting cable

Related codes

40

Your boiler has detected a faulty temperature sensor in one of your heating zones, which is preventing that specific circuit from getting warm.

Medium Engineer only £120-190

Parts commonly replaced

  • NTC Flow Temperature Sensor
  • Wiring harness

Related codes

48

Your boiler has lost communication with the temperature sensor that controls your second heating circuit, causing that specific zone to stop heating correctly.

Medium Engineer only £120-210

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Sensor wiring harness

Related codes

50

Your boiler is unable to heat your hot water because one of the internal temperature sensors has developed an electrical fault.

High Engineer only £120-£220

Parts commonly replaced

  • Cylinder temperature sensor
  • NTC sensor lead
  • Sensor wiring harness

Related codes

51

Your boiler is unable to provide hot water because of a faulty internal sensor that has stopped communicating correctly.

High Engineer only £120-£210

Parts commonly replaced

  • Domestic Hot Water Cylinder Temperature Sensor
  • Sensor Wiring Harness

Related codes

Showing 21–30 of 66
58

Your boiler is unable to heat your hot water because a sensor responsible for monitoring the cylinder temperature has lost its connection or stopped working.

High Engineer only £120-£240

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Sensor Wiring Harness
  • Loading Sensor

Related codes

59

Your boiler is unable to heat your hot water because a sensor that monitors the temperature of the water cylinder has stopped communicating with the system.

High Engineer only £120-220

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Sensor wiring harness

Related codes

92

Your boiler’s solar heating panel sensor has a wiring fault, meaning the system cannot correctly read the temperature of the water heated by the sun.

Low Engineer only £120-220

Parts commonly replaced

  • Solar collector temperature sensor (NTC)
  • Sensor lead/cable

Related codes

93

Your boiler’s solar heating connection has a faulty sensor that is incorrectly detecting a short circuit, preventing your solar panels from helping to heat your water.

Low Engineer only £90-180

Parts commonly replaced

  • Solar temperature sensor (NTC)
  • Sensor lead/connection cable

Related codes

94

Your boiler has detected a problem with the sensor that measures the water temperature in your solar cylinder, which may affect how your hot water is heated.

Medium Engineer only £120-190

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Wiring harness

Related codes

A2

Your boiler has sensed that the internal pump is malfunctioning or water is not circulating correctly, which has caused the system to stop as a safety precaution.

High Engineer only £250-£550

Parts commonly replaced

  • Circulation pump
  • Internal pump head
  • Control PCB
A5

Your boiler has detected that the water pump is likely stuck or not moving water correctly, which means the system cannot heat up safely.

High Engineer only £180-450

Parts commonly replaced

  • Internal circulation pump
  • Pump motor head
  • Main PCB
A7

Your boiler's control panel and the main internal computer are having trouble talking to each other, meaning the display might not work correctly or respond to your settings.

Medium Engineer only £180-450

Parts commonly replaced

  • HMI Control Unit
  • Communication Cable
  • Electronic PCB

Related codes

b0

Your boiler has stopped working because it has detected a technical fault with the sensor that monitors the heat of the exhaust gases.

High Engineer only £120-£220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

b1

Your boiler's main control panel is having trouble talking to the internal computer, meaning you cannot adjust settings or operate the unit effectively.

High Engineer only £180-450

Parts commonly replaced

  • Programming Unit
  • HMU (Heat Management Unit)
  • Internal Communication Cable

Related codes

Showing 31–40 of 66
b4

Your boiler's internal computer is having trouble processing electrical signals correctly, which is preventing it from running its safety and efficiency tests.

High Engineer only £350-£650

Parts commonly replaced

  • Main PCB (Control Board)
  • Electronic Controller Interface

Related codes

b5

Your boiler's main internal computer has encountered a communication error and cannot control the heating process correctly.

High Engineer only £350-£650

Parts commonly replaced

  • Electronic Control Box (PCB)
  • Internal coding plug

Related codes

b7

Your boiler has stopped working because it cannot communicate with its internal memory chip or the main control board is malfunctioning.

High Engineer only £180-450

Parts commonly replaced

  • Boiler coding card
  • Main PCB (Printed Circuit Board)

Related codes

b8

Your boiler has shut down because it cannot accurately measure the temperature of the exhaust gases, causing the burner to stop for safety.

High Engineer only £140-£220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness connector

Related codes

bA

Your boiler is having trouble communicating with the control kit that manages the heating for your secondary radiator or underfloor heating zone.

Medium Engineer only £120-280

Parts commonly replaced

  • Mixer circuit extension kit
  • KM-BUS communication cable
  • Mixer motor

Related codes

bC

Your boiler has lost its connection with the remote control unit used to manage the heating and is currently operating in a basic backup mode.

Medium DIY-safe £90-250

What to check first

  1. Check that the Vitotrol remote control unit is correctly seated on its wall bracket.
  2. Inspect the remote control for any dead batteries if it is a wireless version.
  3. Perform a power reset on the boiler to see if communication re-establishes.

Parts commonly replaced

  • Vitotrol remote control
  • Communication cable
  • Internal KM-BUS module

Related codes

bd

Your boiler has lost communication with your remote room thermostat or heating controller for the second heating circuit.

Medium DIY-safe £90-250

What to check first

  1. Check if the batteries in your wall-mounted thermostat need replacing
  2. Ensure the thermostat is within signal range of the boiler
  3. Turn the boiler off and back on at the fused spur switch to reset the connection

Parts commonly replaced

  • Vitotrol Remote Control unit
  • Communication module
  • Wiring harness

Related codes

bE

Your wall-mounted remote control unit is not communicating correctly with the boiler because of a settings error.

Medium Engineer only £90-180

Parts commonly replaced

  • Vitotrol Remote Control unit
  • Communication module

Related codes

bF

Your boiler is having trouble communicating with an optional external control accessory, meaning it cannot receive or send specific remote commands.

Low Engineer only £150-300

Parts commonly replaced

  • LON communication module
  • Communication ribbon cable
  • Main control board

Related codes

C2

Your boiler is having trouble talking to the solar heating system, which may prevent your home from using energy from your solar panels efficiently.

Low DIY-safe £90-180

What to check first

  1. Check that the solar control unit is switched on and has power
  2. Turn the boiler power off at the fused spur, wait 30 seconds, and turn it back on to reset the connection
  3. Inspect any visible cables between the boiler and the solar controller for obvious signs of damage or loose plugs

Parts commonly replaced

  • Communication cable
  • Solar control module (Vitosolic)
  • Electronic controller
Showing 41–50 of 66
C5

Your boiler is having trouble communicating with its internal pump, which means water cannot circulate properly to heat your home.

High Engineer only £250-£550

Parts commonly replaced

  • Internal circulation pump
  • Wiring harness
  • Main PCB

Related codes

C6

Your boiler is having trouble communicating with the internal pump that manages one of your heating circuits, meaning that part of your heating may not be working correctly.

Medium Engineer only £180-450

Parts commonly replaced

  • Circulation pump
  • Pump wiring harness
  • Main PCB

Related codes

C7

Your boiler is having trouble communicating with the internal pump that moves water around your radiators, which may lead to your heating not working effectively.

Medium Engineer only £250-£450

Parts commonly replaced

  • Circulation Pump
  • Internal Wiring Harness
  • Electronic Control Board

Related codes

Cd

Your boiler has lost its connection with the external remote control or internet communication module.

Low DIY-safe £0-120

What to check first

  1. Check that your internet router is switched on and functioning
  2. Ensure the Vitocom communication module is plugged in and powered
  3. Reset your boiler by turning it off and on again to re-establish the link

Parts commonly replaced

  • Vitocom 100 Communication Module
  • KM-BUS Connection Cable

Related codes

CE

Your boiler is having trouble 'talking' to an add-on device, such as an extra heating controller or an external sensor module.

Medium Engineer only £100-250

Parts commonly replaced

  • External extension module
  • Communication cable (Bus line)
  • Electronic control board

Related codes

CF

Your boiler's internal communication system has failed, meaning the different electronic parts are no longer talking to each other correctly.

High Engineer only £180-450

Parts commonly replaced

  • LON communication module
  • Boiler control board (PCB)
  • LON connecting cable

Related codes

dA

Your boiler has lost its connection to the indoor thermostat sensor, meaning it can no longer adjust the heating based on the actual temperature inside your home.

Low Engineer only £90-180

Parts commonly replaced

  • NTC Room Temperature Sensor
  • Sensor Wiring harness

Related codes

db

Your boiler has lost its connection to one of the temperature sensors used to control your heating, though it will likely keep running in a basic backup mode.

Low Engineer only £90-180

Parts commonly replaced

  • Room temperature sensor (NTC)
  • Sensor wiring harness

Related codes

dE

Your boiler has lost connection to one of its internal temperature sensors, which means it cannot accurately monitor the heat for one of your heating zones.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness
  • Control Unit Connection Plug
E4

Your boiler has stopped working because it is not receiving the correct electrical supply, preventing the burner from igniting.

High Engineer only £150-450

Parts commonly replaced

  • Ignition Transformer
  • Electronic Control Board
  • Wiring Harness

Related codes

Showing 51–60 of 66
E5

Your boiler has stopped working because it cannot properly detect the flame it needs to stay lit safely.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner control unit
  • Flue seals

Related codes

E6

Your boiler has shut down because it cannot safely vent exhaust gases or draw in fresh air, usually due to a blockage in the flue pipe or a hardware failure.

High Engineer only £150-450

Parts commonly replaced

  • Flue Gas Pressure Switch
  • Fan Assembly
  • Burner Gasket

Related codes

EL

Your boiler is currently running an automated air-release mode to clear trapped air from the system, which is a normal maintenance process.

Low DIY-safe

What to check first

  1. Wait for the process to complete automatically, which usually takes around 20 minutes.
  2. Do not switch the boiler off while the venting program is active.
  3. If the code does not clear after an hour, turn the boiler off and back on at the fused spur to restart.
F0

Your boiler has stopped working because its internal computer and burner system have detected a technical communication failure.

High Engineer only £350-700

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Communication Cable

Related codes

F1

Your boiler has shut down because it detected that the exhaust gases have become too hot, which is a safety feature to prevent damage or dangerous operation.

High Engineer only £120-350

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger (cleaning/descaling)
  • Burner gasket

Related codes

F2

Your boiler has shut down because it has overheated or detected a lack of water flow through the system.

High DIY-safe £120-350

What to check first

  1. Check the pressure gauge and top up water if it is below 1.5 bar
  2. Bleed your radiators to remove trapped air
  3. Press the 'Reset' or 'E' button to restart the boiler

Parts commonly replaced

  • Circulation pump
  • High limit thermostat
  • Heat exchanger (flushing/cleaning)

Related codes

F3

Your boiler has shut down because it thinks it can see a flame before it has even started the ignition process.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner control unit (PCB)

Related codes

F4

Your boiler is failing to light the flame needed to heat your water and radiators, which has caused the system to shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Ignition leads
  • Gas combination valve
  • Ignition unit

Related codes

F7

Your boiler has shut down because it is unable to accurately measure the air pressure required for its burner to operate safely.

High Engineer only £140-£260

Parts commonly replaced

  • Differential pressure sensor
  • Wiring harness
  • Fan assembly

Related codes

F8

Your boiler has detected a potential issue with the valve that controls the gas supply, meaning it isn't shutting off correctly for safety.

Emergency Engineer only £250-£450

Parts commonly replaced

  • Gas combination valve
  • Electronic control unit
  • Ignition electrodes

Related codes

Showing 61–66 of 66
F9

Your boiler's fan is not spinning fast enough to safely start the burner, causing the system to shut down for safety.

High Engineer only £280-550

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • Burner control unit

Related codes

FA

Your boiler has stopped working because the internal fan is spinning too fast during the startup process, preventing the burner from igniting safely.

High Engineer only £250-£450

Parts commonly replaced

  • Extraction Fan
  • Fan Control Lead
  • Burner Control Unit / PCB

Related codes

Fd

Your boiler's internal computer has detected a problem with the burner's ignition system and has shut down as a safety precaution.

High Engineer only £350-£700

Parts commonly replaced

  • Ignition electrodes
  • Ignition leads
  • Control unit (PCB)

Related codes

FE

Your boiler has shut down because electronic interference or a faulty internal circuit board is preventing the burner from starting safely.

High DIY-safe £180-£650

What to check first

  1. Turn off any nearby large electrical appliances or power tools that might cause electronic interference.
  2. Press the reset button or turn the boiler off and back on at the fused spur.
  3. If the fault persists after a reset, you must call a Gas Safe registered engineer.

Parts commonly replaced

  • Boiler coding card
  • Main PCB (Control Unit)

Related codes

Filling

Your boiler has detected that the water pressure inside your heating system is too low, so it has automatically paused operation to prevent damage.

High DIY-safe £0-£100

What to check first

  1. Locate the external filling loop, usually a small braided hose connected to two valves beneath the boiler.
  2. Slowly open the valves to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and ensure the boiler resets itself or press the reset button if required.

Parts commonly replaced

  • Filling loop
  • Pressure gauge
  • Pressure relief valve

9 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

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