Viessmann Vitodens 333-F Fault codes & diagnostics

115 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 1.9-35 kW 2006-present

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
41 High 32 Medium 42 Low

All 115 documented codes

Tap any card for details

0A

Your boiler has detected an issue with the gas pressure or a component failure and has shut down as a safety precaution.

High Engineer only £120-£450

Parts commonly replaced

  • Gas pressure switch
  • Ignition electrodes
  • Gas valve
  • Burner control unit
0D

Your boiler has detected an internal communication error and has shut itself down as a safety precaution.

High Engineer only £180-450

Parts commonly replaced

  • Burner Control Unit
  • Ignition Lead
  • Main PCB
1A

Your boiler has shut down because it is struggling to discharge exhaust fumes safely or is detecting a significant lack of air flow.

High Engineer only £120-450

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger (cleaning)
  • Ventilation fan
  • Condensate trap
1B

Your boiler has shut down because it is struggling to discharge exhaust fumes safely or is detecting a significant lack of air flow.

High Engineer only £120-450

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger (cleaning)
  • Ventilation fan
  • Condensate trap
1F

Your boiler has stopped working because the burner isn't lighting correctly, likely due to a problem with the internal airflow or the ignition system.

High Engineer only £150-450

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Fan assembly
02

Your boiler has shut itself down as a safety precaution because it has detected an overheating issue within the system.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Heat exchanger (cleaning/flush)
04

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)
05

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)
5B:0

Your boiler has detected that the hot water cylinder is connected directly to the unit, but there is likely a communication error or a faulty sensor preventing it from heating your water correctly.

Medium Engineer only £120-250

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Connection cable harness
  • NTC thermistor

Related codes

5B:1

Your boiler is confused about where your hot water tank is located within the system pipework, often due to a setup error or a sensor problem.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Cylinder Demand Sensor
Showing 11–20 of 115
06

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)
6C:0 to 6C:100

Your boiler's internal pump or fan is reporting an incorrect speed setting, which is usually a technical communication error between the internal computer and the parts that move water or air.

Medium Engineer only £150-450

Parts commonly replaced

  • Main PCB
  • Circulation Pump
  • Fan Assembly

Related codes

6C:100

Your boiler's internal pump for hot water is stuck running at full speed, which usually means there is a communication error or a part is beginning to fail.

Medium Engineer only £180-350

Parts commonly replaced

  • Internal DHW loading pump
  • Pump cable harness
  • Main PCB
6F:0 to 6F:100

Your boiler is providing an advisory notification about how much power it is using to heat your hot water, rather than indicating a mechanical breakdown.

Low Engineer only £80-120

Parts commonly replaced

  • Boiler Control Unit
  • NTC Sensor
6F:100

Your boiler is telling you that it has defaulted to its maximum power setting for heating your hot water because it has encountered a configuration memory error.

Medium Engineer only £100-250

Parts commonly replaced

  • Boiler Coding Card
  • Control Circuit Board (PCB)
07

Your boiler has detected a sequence error or a flame signal where there shouldn't be one, causing the burner to shut down completely for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Burner control unit (PCB)
7b:0

Your boiler is having a communication problem regarding the time settings between its internal control parts.

Low DIY-safe £0-120

What to check first

  1. Turn the boiler power off at the fused spur switch.
  2. Wait for 30 seconds.
  3. Turn the power back on and check if the date and time settings are correct on the display.

Parts commonly replaced

  • None
  • LON communication module

Related codes

7b:1

Your boiler is having difficulty communicating the correct time to other parts of the heating system or external controls.

Low DIY-safe £0-80

What to check first

  1. Check the time and date settings on the boiler control panel
  2. Ensure the correct time is set and save the settings
  3. Turn the boiler power off and back on to refresh the signal

Parts commonly replaced

  • None (Software/Configuration issue)
  • LON communication module

Related codes

7E:0

Your boiler has been incorrectly set to a multi-boiler configuration even though it is operating as a single unit.

High Engineer only £90-140

Parts commonly replaced

  • Main PCB (Configuration only)
7E:1

Your boiler system is communicating with multiple other boilers through a shared exhaust pipe, and it has detected a technical configuration error in that connection.

Medium Engineer only £120-250

Parts commonly replaced

  • Communication Module
  • Flue Gas Sensor
Showing 21–30 of 115
7F:0

Your boiler has encountered a technical internal error specifically relating to its main electronic control board which is preventing it from running.

High Engineer only £350-650

Parts commonly replaced

  • Main PCB (Control Unit)
  • Coding Card
7F:1

Your boiler’s internal control system has encountered a processing electronic fault, meaning it cannot properly communicate with its own internal components.

High Engineer only £350-650

Parts commonly replaced

  • Main PCB (Control Board)
  • Electronic Controller
08

Your boiler has detected a sequence of ignition or flame detection errors and has shut itself down for safety.

High Engineer only £120-450

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Electrode
  • Gas Valve
  • Electronic Control Unit (PCB)
09

Your boiler has detected a sequence error or a flame signal where there shouldn't be one, causing the burner to shut down completely for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation electrode
  • Ignition cable
  • Burner control unit (PCB)
9b:1 to 9b:127

Your boiler has detected an error with its internal temperature settings or the control unit, which may cause it to stop providing heating or hot water correctly.

High Engineer only £180-450

Parts commonly replaced

  • Electronic control PCB
  • Control unit programming plug
  • Sensor wiring loom
9b:70

Your boiler has detected an incorrect setting or a communication error regarding the minimum water temperature required when an external control system asks for heat.

Low Engineer only £90-180

Parts commonly replaced

  • External control interface
  • Boiler control unit (PCB)
9C:0

Your boiler has stopped working because its internal control computer has lost its configuration settings or is unable to communicate with its safety sensors.

High Engineer only £180-£450

Parts commonly replaced

  • Coding chip
  • Main PCB
  • Gas Valve sensor

Related codes

9C:5 to 9C:60

Your boiler is currently undergoing a pre-set maintenance test or a specialized calibration check that lasts between 5 and 60 minutes.

Low DIY-safe £0-80

What to check first

  1. Wait for the timer to count down and the code to disappear naturally
  2. Check that you haven't accidentally entered a test mode via the control panel
  3. If the code persists for over an hour, try a simple reset of the boiler

Related codes

9C:20

Your boiler has lost communication with one of its internal control modules or an external smart accessory, causing it to use temporary backup settings.

Medium DIY-safe £100-350

What to check first

  1. Turn the boiler power off at the main fused spur switch.
  2. Wait for 30 seconds.
  3. Turn the power back on and see if the communication link re-establishes itself.

Parts commonly replaced

  • LON communication module
  • PCB (Main Controller)
  • External sensor wiring
9F:0 to 9F:40

Your boiler is notifying you that it has reached a specific temperature difference limit you have set, which usually means the water is heating up faster or slower than expected.

Low DIY-safe £0-120

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the central heating system pressure is between 1.0 and 1.5 bar
  3. Bleed any air from radiators to ensure smooth water flow

Parts commonly replaced

  • None (parameter adjustment)
  • Circulation pump
  • Temperature sensors (NTC)
Showing 31–40 of 115
9F:8

Your secondary heating circuit is not reaching the required temperature difference to operate correctly, likely due to a flow or sensor issue in that specific zone.

Medium Engineer only £120-280

Parts commonly replaced

  • Mixer motor
  • Temperature sensor
  • Circulation pump
25

Your boiler is getting too hot too quickly and is shutting itself down to prevent damage.

High DIY-safe £150-450

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure the central heating pump is running
  3. Check if the system water pressure is between 1.0 and 1.5 bar

Parts commonly replaced

  • Circulation pump
  • Temperature sensors (NTC thermistors)
  • Heat exchanger (descaling)
26

Your boiler's computer has become stuck in a repeating internal test sequence and is failing to move into its normal heating mode.

High Engineer only £350-£650

Parts commonly replaced

  • Main VBC PCB (Control Board)
  • Relay Module
34:1

Your boiler is receiving a specific signal from an external control or accessory that it doesn't currently know how to handle.

Low DIY-safe £90-180

What to check first

  1. Locate the reset button on the front control panel.
  2. Press and hold the reset button for 2 to 3 seconds.
  3. Wait for the boiler to restart; if the code returns, contact a professional to check the system configuration.

Parts commonly replaced

  • None (Coding address adjustment)
  • External Pump Controller
  • Expansion PCB
34:2

Your boiler is receiving a conflicting signal from an external control or accessory that is telling the pumps how to run incorrectly.

Medium Engineer only £90-250

Parts commonly replaced

  • Extension module
  • Wiring harness
  • External controller

Related codes

35

Your boiler has failed to ignite or stay lit, meaning your heating and hot water have stopped working.

High DIY-safe £120-450

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Try resetting the boiler using the 'R' or reset button on the control panel.
  3. Ensure your system pressure is between 1.0 and 1.5 bar on the pressure gauge.

Parts commonly replaced

  • Ionisation Electrode
  • Ignition Lead
  • Gas Valve
  • PCB
50:0

Your boiler's computer screen and main control board are having trouble communicating with each other.

High Engineer only £180-450

Parts commonly replaced

  • HMI (Human Machine Interface) Control Unit
  • Ribbon Cable Connection
  • Electronic Power PCB

Related codes

50:1

Your boiler has detected a short circuit in the sensor that monitors your hot water temperature, meaning it can no longer accurately heat your tap water.

High Engineer only £120-£220

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness
50:3

Your boiler is struggling to monitor the temperature outside, which is preventing it from adjusting your heating efficiently.

Low Engineer only £120-220

Parts commonly replaced

  • Outside temperature sensor
  • Wiring harness
  • Control PCB

Related codes

52:0

Your boiler is struggling to monitor the temperature of a specific part of your system's pipework, which may cause your heating to run less efficiently or stop working correctly.

Medium Engineer only £120-210

Parts commonly replaced

  • Low loss header temperature sensor (NTC)
  • Sensor wiring harness
Showing 41–50 of 115
52:1

Your boiler is struggling to accurately measure the water temperature in a specific part of your heating system, which may cause your heating to run inefficiently or not at all.

Medium Engineer only £120-220

Parts commonly replaced

  • Low loss header temperature sensor (NTC)
  • Sensor wiring harness
53:0

Your boiler has detected a general internal fault that is preventing it from running properly, often linked to an issue with the main control system or a signal error.

High Engineer only £180-450

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Communication module
  • Internal wiring harness

Related codes

53:1

Your boiler has detected a communication problem with the pump that circulates hot water around your taps, which may cause delays in getting hot water or stop it altogether.

Medium Engineer only £120-350

Parts commonly replaced

  • Internal Extension H1 or H2
  • DHW Circulation Pump
  • Wiring Harness
53:2

Your boiler is having trouble communicating with the external pump that circulates hot water to your radiators, meaning your heating may not turn on correctly.

High Engineer only £180-450

Parts commonly replaced

  • External circulation pump
  • Wiring harness
  • Internal PCB

Related codes

53:3

Your boiler is having trouble communicating with the pump that fills your external hot water tank, meaning your hot water supply may be affected.

Medium Engineer only £140-£350

Parts commonly replaced

  • External cylinder loading pump
  • Relay 2 control module
  • Wiring harness

Related codes

54:0

Your boiler is confused because it thinks it should be connected to a solar heating system that it cannot find.

Low DIY-safe £0-120

What to check first

  1. Locate the 'OK' and 'Menu' buttons (or the touchscreen menu).
  2. Navigate to the 'Service' or 'Settings' sub-menu.
  3. Restart the boiler using the main power switch to see if it clears the communication error.

Parts commonly replaced

  • None (Software reconfiguration)
  • Communication module

Related codes

54:1

Your solar heating system is experiencing a communication error or fault, which may affect how efficiently your water is heated.

Low Engineer only £90-180

Parts commonly replaced

  • Communication cable
  • Solar controller module
  • Sensor

Related codes

54:2

Your boiler is having trouble communicating with the solar heating control module during its automatic setup process.

Medium Engineer only £90-250

Parts commonly replaced

  • Vitosolic 200 module
  • Communication cable
  • Solar circuit sensor

Related codes

56:0

Your boiler is experiencing an issue where it cannot properly monitor or control the temperature of your hot water.

Medium Engineer only £140-£260

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness
  • Sensor NTC lead
56:1

Your boiler's hot water sensor is reporting an unusually high temperature range, which may prevent your hot water from heating correctly.

Medium Engineer only £120-£220

Parts commonly replaced

  • DHW cylinder temperature sensor
  • NTC thermistor
  • Wiring harness
Showing 51–60 of 115
58:0

Your boiler is struggling to heat your hot water tank because it cannot detect or communicate with a required external sensor or control module.

High Engineer only £120-280

Parts commonly replaced

  • Cylinder temperature sensor
  • NTC thermistor
  • Extension module (internal wiring)
58:1 to 58:95

Your boiler is notifying you that a specific setting for your hot water temperature has been manually adjusted or requested.

Low DIY-safe

What to check first

  1. Check your hot water temperature settings on the boiler control panel or app
  2. Ensure the temperature is set to a comfortable level (typically 50-60°C)
  3. Restart the boiler to clear the notification if the setting was adjusted by mistake
59:0

Your boiler has detected an issue with the sensors that monitor the temperature of your hot water cylinder, which may lead to inconsistent water temperatures.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • NTC thermistor
  • Wiring harness
59:1 to 59:10

Your boiler has detected a minor internal setting inconsistency regarding when it should start heating, but it is unlikely to stop your hot water or heating from working.

Low DIY-safe £80-120

What to check first

  1. Press the 'Reset' button on the control panel
  2. Turn the boiler off and back on at the fused spur switch
  3. Monitor the display to see if the code clears after a restart

Parts commonly replaced

  • Control PCB
  • NTC Sensor
60:5 to 60:25

Your boiler is struggling to reach the temperature requested for your hot water because the internal settings are set too high or a sensor is misreading.

High Engineer only £90-180

Parts commonly replaced

  • NTC temperature sensor
  • DHW plate heat exchanger
60:10

Your boiler is getting much hotter than it should while trying to heat your water, which usually means the heat isn't transferring correctly to your tank.

Medium Engineer only £120-£350

Parts commonly replaced

  • Plate heat exchanger
  • Diverter valve
  • DHW temperature sensor
  • External pump
62:0

Your boiler's internal pump is failing to stay on long enough to safely dissipate heat after the burner turns off, which can cause the system to overheat.

High Engineer only £280-450

Parts commonly replaced

  • Internal circulation pump
  • Control PCB
62:1 to 62:15

Your boiler's pump is set to run for a specific amount of time after the heating switches off to help the system cool down safely.

Low DIY-safe

What to check first

  1. Check your user manual to see if the run-on time is set to your preference
  2. Monitor the boiler to ensure it shuts down correctly after the timed period
  3. No action is required if the heating and hot water are functioning normally

Related codes

62:2

Your boiler has detected an issue with the internal pump's operation, causing it to run for a short safety cooling period before pausing.

High Engineer only £280-550

Parts commonly replaced

  • Circulation pump
  • Internal wiring harness
  • Control PCB
63:0

Your boiler is failing to communicate properly with the equipment used to heat your hot water tank, meaning you may lose hot water.

High Engineer only £120-280

Parts commonly replaced

  • KM-Bus Communication Module
  • DHW Cylinder Sensor
  • Internal Wiring Harness
Showing 61–70 of 115
63:1

Your boiler is performing a routine daily check to ensure the internal pump and components are not seized up.

Low DIY-safe

What to check first

  1. No action required; this is a normal operating status message rather than a breakdown.
  2. Monitor the display to ensure it returns to the standard temperature reading automatically.
  3. If the code stays on the screen permanently, try a simple reset.
63:2 to 63:14

Your boiler is notifying you that a specific pre-set service interval or scheduled maintenance time has elapsed and a routine check-up is now required.

Low Engineer only £100-£180

Parts commonly replaced

  • No parts required (Service interval reset)
  • Burner gasket (during routine service)
  • Ionisation probe (preventative)
63:15

Your boiler has detected an internal electronic error that suggests the main control unit is beginning to fail, which may cause your heating and hot water to become unreliable.

High Engineer only £450-750

Parts commonly replaced

  • Main PCB (Control Unit)
65:0

Your boiler has lost communication with the internal valve that directs heated water to either your radiators or your hot water tank, meaning your system cannot function correctly.

High Engineer only £180-350

Parts commonly replaced

  • Diverter valve motor
  • Wiring harness
  • Internal electronic control board

Related codes

65:1

Your boiler is having trouble directing water to the right place, meaning you might not have any heating or hot water until it is fixed.

High Engineer only £180-320

Parts commonly replaced

  • Diverter valve motor
  • Complete diverter valve assembly

Related codes

65:2

Your boiler is having trouble directing hot water between your taps and radiators due to a mechanical issue with a internal valve.

High Engineer only £180-£350

Parts commonly replaced

  • Diverter valve motor
  • Complete diverter valve assembly

Related codes

65:3

Your boiler is struggling to switch the flow of heated water between your radiators and your hot water taps because of an internal valve malfunction.

High Engineer only £220-380

Parts commonly replaced

  • 3-way diverter valve motor
  • Diverter valve cartridge
  • Wiring harness

Related codes

67:0 to 67:60

Your boiler has likely detected an internal configuration issue or a fault with the control board that manages your hot water settings.

High Engineer only £250-£650

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Communication Module
67:40

Your boiler is having trouble communicating with the solar heating controls, which may prevent your hot water from reaching the desired temperature.

Low DIY-safe £90-180

What to check first

  1. Locate your boiler's power switch and turn it off
  2. Wait for 30 seconds
  3. Turn the power back on to see if the communication fault clears

Parts commonly replaced

  • Communication cable
  • Vitosolic control module
  • Temperature sensor
71:0

Your boiler is notifying you that your hot water circulation pump is currently active based on its programmed schedule, which may be an advisory rather than a breakdown.

Low DIY-safe £0-90

What to check first

  1. Check your hot water time program settings on the control panel
  2. Ensure the pump is not running during hours when it is not needed to save energy
  3. Reset the boiler to see if the advisory message clears

Parts commonly replaced

  • None (Settings adjustment)
  • DHW Circulation Pump

Related codes

Showing 71–80 of 115
71:1

Your boiler is switching itself off because it is struggling to reach the correct temperature while trying to heat your hot water tank.

Medium Engineer only £120-£350

Parts commonly replaced

  • Cylinder temperature sensor
  • Diverter valve motor
  • Plate heat exchanger
71:2

Your boiler is having trouble heating your hot water cylinder because a sensor has detected an unusually high temperature or a fault during the heating process.

Medium Engineer only £140-300

Parts commonly replaced

  • Cylinder temperature sensor
  • Diverter valve
  • Plate heat exchanger
72:0

Your boiler is notifying you that the hot water circulation pump is currently active based on its set schedule, though it may indicate a minor communication lag with the sensor.

Low DIY-safe £0-90

What to check first

  1. Check your hot water time program settings to ensure the 'On' period is intentional
  2. Turn the boiler off at the main isolation switch for 30 seconds and restart it
  3. Monitor the display to see if the code clears once the scheduled period ends

Parts commonly replaced

  • None
  • DHW pump cable

Related codes

72:1

Your boiler is switching itself off unexpectedly while trying to heat your hot water tank because a temperature sensor is detecting an unusual reading.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • NTC thermistor
  • Wiring harness
72:2

Your boiler has detected that hot water is being heated when it shouldn't be, which is usually caused by a faulty sensor or a sticking internal valve.

Medium Engineer only £140-£260

Parts commonly replaced

  • Cylinder temperature sensor
  • NTC thermistor
  • Diverter valve
73:0

Your boiler's hot water circulation pump is currently active based on its programmed timer settings.

Low DIY-safe

What to check first

  1. Check the hot water time program settings on your control panel
  2. Adjust the 'Circulation Pump' schedule if the pump is running when you do not need it
  3. Monitor the boiler to ensure it returns to standby once the scheduled period ends
73:1 to 73:6

Your boiler is notifying you that the hot water cylinder's circulation pump is running on a preset timed cycle to prevent legionella or keep the water warm, rather than responding to a specific heating demand.

Low DIY-safe £0-80

What to check first

  1. This is often a status notification rather than a breakdown.
  2. Check your hot water time program settings on the control panel.
  3. Ensure your legionella protection or DHW circulation pump settings match your daily needs.

Parts commonly replaced

  • None (Settings adjustment)
  • Circulation pump (if failing)

Related codes

73:7

Your boiler communication module has a permanent fault that is preventing the system from talking to its controls correctly.

High Engineer only £180-450

Parts commonly replaced

  • Communication module (LON)
  • Electronic control PCB

Related codes

76:0

Your boiler's internal communication system is failing to connect with other smart controls or external heating modules.

Medium Engineer only £120-350

Parts commonly replaced

  • LON Communication Module
  • Internal Ribbon Cable
  • Electronic Control Board
76:1

Your boiler is having difficulty communicating with its internal smart connection module, usually meaning there is a minor electronic glitch or a connection has come loose.

Medium DIY-safe £90-180

What to check first

  1. Switch off the power to the boiler at the main isolation switch
  2. Wait for 30 seconds before switching the power back on
  3. Press the 'Reset' button on the control panel
  4. If the fault persists, book a qualified heating engineer

Parts commonly replaced

  • LON communication module
  • Internal ribbon cable
  • Main PCB

Related codes

Showing 81–90 of 115
76:2

Your boiler is having trouble communicating with its internal control modules or multiple boiler system systems, which may stop it from operating correctly.

Medium Engineer only £120-350

Parts commonly replaced

  • KMBUS Communication Module
  • Electronic Control PCB
  • Wiring harness

Related codes

77:2 to 77:99

Your boiler's internal communication system has identified an addressing conflict between different control units on the network.

Low Engineer only £90-180

Parts commonly replaced

  • LON communication module
  • Vitotronic control board
79:0

Your boiler's internal control panel is having a communication error and is struggling to coordinate with other linked components in the system.

Medium DIY-safe £120-450

What to check first

  1. Locate the main power switch for the boiler and turn it off.
  2. Wait for approximately 60 seconds.
  3. Turn the power back on and press the 'Reset' button on the front control panel.

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • HMI Control Module
  • Bus Communication Cable

Related codes

79:1

Your boiler's main control unit has detected an internal communication error and is struggling to manage the various components of the heating system.

High Engineer only £350-£700

Parts commonly replaced

  • Electronic control board (PCB)
  • Wiring harness
  • Bus communication module

Related codes

80:0

Your boiler is experiencing a communication error between its control system and the temperature sensors, meaning it cannot accurately monitor the water temperature.

High Engineer only £120-280

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Main PCB

Related codes

80:1

Your boiler has detected a communication error with its internal sensors or control unit that has lasted for more than five seconds.

High Engineer only £120-450

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
  • Control PCB

Related codes

80:2 to 80:199

Your boiler is pausing temporarily to prevent it from switching on and off too frequently, which helps protect the internal components.

Low DIY-safe £0-80

What to check first

  1. Check if the display returns to normal operation after 15 minutes
  2. Ensure your thermostat is set to a temperature that requires heat
  3. Monitor the boiler to see if the code reappears frequently, which may indicate a settings adjustment is needed

Parts commonly replaced

  • None (parameter adjustment only)
81:0

Your boiler has been manually switched to a mode where it only provides hot water and has turned the central heating off for the season.

Low DIY-safe

What to check first

  1. Locate the control panel on the front of the boiler
  2. Access the menu settings to find 'Heating and Hot Water' mode
  3. Switch the setting from 'Summer mode' back to 'Heating and Hot Water' to re-enable your radiators
81:1

Your boiler is notifying you that it has automatically switched between summer and winter mode based on the external temperature.

Low DIY-safe

What to check first

  1. Check your external temperature sensor for any obstructions or damage
  2. Review your heating settings if the boiler switched modes at an unexpected time
  3. No action is required if your heating and hot water are working as desired
81:2

Your boiler is having trouble communicating with its external radio clock module, meaning it may not know the correct time or date for your heating schedule.

Low DIY-safe £0-120

What to check first

  1. Locate the radio clock module (usually a small white box near the boiler) and ensure it is not blocked by metal objects.
  2. Restart the boiler using the power switch to trigger a fresh search for the signal.
  3. Access the 'Time and Date' settings via the control panel to manually set the time if the signal cannot be found.

Parts commonly replaced

  • Radio clock receiver module
  • Communication cable

Related codes

Showing 91–100 of 115
81:3

Your boiler is having trouble synchronizing its clock with other connected parts of your heating system.

Low DIY-safe £0-80

What to check first

  1. Navigate to the 'Settings' or 'Menu' on your control panel
  2. Look for the 'Time' and 'Date' settings
  3. Manually update the time and date then save the settings to clear the notification

Parts commonly replaced

  • None - usually a settings configuration
  • LON communication module (rare)
88:0

Your boiler is operating normally, but the display settings have been changed or reset to show temperatures in Celsius.

Low DIY-safe

What to check first

  1. Navigate to the display settings menu
  2. Select the temperature unit option
  3. Confirm your preferred unit (°C or °F) to clear the status message
88:1

Your boiler is simply displaying the temperature in Fahrenheit instead of Celsius due to a settings change.

Low DIY-safe

What to check first

  1. Navigate to the main menu on the control panel
  2. Select 'Settings'
  3. Change the temperature unit from '°F' back to '°C'
90:0 to 90:199

Your boiler is struggling to adjust the heating temperature correctly in response to changes in the weather outside.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Wiring connections
  • Control PCB
90:128

Your boiler is receiving an unusual signal from the outdoor temperature sensor, likely due to a minor communication error or a faulty sensor outside your home.

Low Engineer only £90-180

Parts commonly replaced

  • Outdoor temperature sensor
  • External sensor wiring
91:0

Your boiler is having trouble communicating with an external control accessory, meaning some remote settings or external commands might not be working as expected.

Low DIY-safe £100-220

What to check first

  1. Locate your boiler's power switch and turn it off for 30 seconds, then turn it back on to reset the communication.
  2. Check if any external smart home controllers or extensions are unplugged or have lost power.
  3. Confirm that your thermostat or external control unit is displaying information and has fresh batteries if applicable.

Parts commonly replaced

  • H5 Extension module
  • OpenTherm interface
  • Communication wiring
91:1

Your boiler has detected an external control conflict where a heating setting is trying to communicate with a part of the system that isn't configured to receive it.

Low DIY-safe £0-120

What to check first

  1. Check any external heating controllers or smart thermostats for conflicting schedule settings.
  2. Perform a simple reset of the boiler using the power button to clear the communication glitch.
  3. Verify if any external 'party mode' or 'holiday mode' switches have been accidentally toggled.

Parts commonly replaced

  • External controller
  • Wiring harness

Related codes

91:2

Your boiler is experiencing a communication issue with the accessory that controls different temperature zones in your home, often caused by a temporary wiring hitch or a sensor problem.

Low Engineer only £90-200

Parts commonly replaced

  • Mixer module
  • Connection cable
  • External sensor

Related codes

91:3

Your boiler's control system is receiving conflicting instructions regarding how your heating cycles should run across your different radiators or zones.

Low DIY-safe £0-120

What to check first

  1. Check your external thermostat or heating app for conflicting schedule settings
  2. Ensure all external controls are calling for heat correctly
  3. Reset the boiler using the power button to clear temporary communication glitches

Parts commonly replaced

  • External programmer
  • Wiring harness
  • Control PCB

Related codes

95:0

Your boiler is trying to connect to a remote control accessory that it cannot find or which has lost power.

Low DIY-safe £0-120

What to check first

  1. Check if your Vitocom internet gateway or remote control hub is plugged in and powered on
  2. Check your home internet router is working correctly
  3. Press the Reset button on the boiler control panel

Parts commonly replaced

  • Vitocom 100 communication module
  • Connecting cables/ribbons
Showing 101–110 of 115
95:1

Your boiler has detected an issue communicating with its remote control or internet connection module during the initial setup process.

Low DIY-safe £0-120

What to check first

  1. Check that your internet router is switched on and working
  2. Ensure all cables connecting the Vitocom module to the boiler are firmly plugged in
  3. Turn the boiler power off and back on again to trigger a fresh automatic search

Parts commonly replaced

  • Vitocom 100 communication module
  • Connecting cable harness
97:0

Your boiler is noting a change in how it reads the outside temperature, but it is typically just an internal setting update and should not stop your heating.

Low DIY-safe £0-90

What to check first

  1. Press the 'OK' or 'Reset' button on the control panel to clear the notification
  2. Check for any other fault codes that might be appearing alongside it
  3. Monitor the boiler to ensure it is still providing heating and hot water as normal

Parts commonly replaced

  • None (Software logic adjustment)
  • Outside temperature sensor
97:1

Your boiler is receiving the outdoor weather information from another connected device on your home network rather than its own direct sensor.

Low DIY-safe £0-85

What to check first

  1. Check if any other connected heating controls or smart home devices have been recently updated or restarted
  2. Press the 'Reset' button on the boiler control panel
  3. Monitor the boiler display; if your heating is working normally, no further action is required

Parts commonly replaced

  • None (Software communication update)
  • LON communication module

Related codes

97:2

Your boiler is having trouble communicating with the outdoor temperature sensor, which helps the system run more efficiently based on the weather.

Low Engineer only £100-220

Parts commonly replaced

  • Outdoor temperature sensor
  • LON communication module
  • Sensor wiring
98:1

Your boiler is experiencing a communication error with an external remote monitoring system, meaning the central hub cannot correctly read your heating data.

Low DIY-safe £60-120

What to check first

  1. Check the power supply to the Vitocom 300 communication module
  2. Ensure the LAN or internet cable is securely plugged into the module
  3. Reset the communication module by turning it off and back on again

Parts commonly replaced

  • Vitocom 300 Communication Module
  • Communication cables
  • Internal coding plug
98:1 to 98:5

Your boiler is confused because it doesn't know which type of heating system it is supposed to be controlling.

Medium Engineer only £100-220

Parts commonly replaced

  • Main PCB (Control Unit)
  • Coding Plug
A0:0

Your boiler has lost communication with its external thermostat or control unit, meaning it may not know when to turn your heating on or off.

Medium DIY-safe £60-250

What to check first

  1. Check if your wireless thermostat has run out of batteries and replace them if necessary.
  2. Ensure the thermostat or remote control unit is within range of the boiler.
  3. Restart the boiler using the power button to see if it re-establishes a connection.

Parts commonly replaced

  • Thermostat batteries
  • Wireless receiver
  • External room thermostat
A0:1

Your boiler has lost communication with its remote control thermostat, meaning it cannot receive temperature instructions.

Medium DIY-safe £90-250

What to check first

  1. Check that the Vitotrol remote unit is properly docked in its wall base.
  2. Inspect the wiring between the remote and the boiler for any loose connections or damage.
  3. Restart the boiler to trigger a new automatic recognition scan.

Parts commonly replaced

  • Vitotrol 200 Remote Control
  • Communication cable
  • Internal boiler interface module
A0:2

Your boiler is having trouble communicating with the wall-mounted room controller and may need a simple reset to re-establish the connection.

Medium DIY-safe £0-120

What to check first

  1. Check that the Vitotrol unit is securely clicked into its wall docking station
  2. Switch the boiler power off at the main isolation switch for 30 seconds, then back on
  3. Ensure the wiring to the wall controller has not been accidentally damaged or disconnected

Parts commonly replaced

  • Vitotrol 300 Remote Control
  • KM-BUS Communication Module

Related codes

A2

Your boiler has sensed that the internal pump is malfunctioning or water is not circulating correctly, which has caused the system to stop as a safety precaution.

High Engineer only £250-£550

Parts commonly replaced

  • Circulation pump
  • Internal pump head
  • Control PCB
Showing 111–115 of 115
A2:0

Your boiler is currently ignoring the standard priority for hot water and is attempting to provide heating and hot water at the same time, which may result in lukewarm water or poor heating performance.

Medium Engineer only £100-250

Parts commonly replaced

  • Diverter Valve Motor
  • NTC Cylinder Temperature Sensor
  • PCB

Related codes

A2:1

Your boiler is currently focused on heating your hot water tank, so it has temporarily paused the central heating to ensure you have enough hot water.

Low DIY-safe

What to check first

  1. Wait for the hot water tank to reach its target temperature
  2. Check if the hot water timer or 'boost' function is active
  3. Once the water is hot, the heating should automatically restart

Related codes

A2:2

Your boiler is likely experiencing a communication or pump error where it is struggling to switch between heating your house and heating your hot water tank.

Medium Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • KM-Bus connection cable
  • Logic PCB

Related codes

A3:-9 to A3:15

Your boiler is automatically managing its pump based on the outdoor temperature to prevent your pipes from freezing.

Low DIY-safe

What to check first

  1. Check if your outdoor sensor is covered by snow or debris
  2. Monitor your radiators to ensure they are getting warm as expected
  3. No action is required as this is a normal frost protection function
A5

Your boiler has detected that the water pump is likely stuck or not moving water correctly, which means the system cannot heat up safely.

High Engineer only £180-450

Parts commonly replaced

  • Internal circulation pump
  • Pump motor head
  • Main PCB