High
F3 on Viessmann Vitodens 333-F

Your boiler has shut down because it thinks it can see a flame before it has even started the ignition process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner in fault state. The flame signal is already present at burner start. Cause: Check the ionisation electrode and leads. Press E.

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 333 F installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer detects a flame signal at a time when there shouldn't be one, such as during the initial safety check before ignition. The most common cause is a faulty or soot-covered ionisation electrode that is sending a false electrical signal, or moisture trapped within the burner's wiring. Because the boiler cannot verify that the burner is truly off, it shuts down as a safety precaution to prevent a buildup of unburnt gas.

This fault can be more frequent during periods of high humidity or heavy rain, as moisture entering the air intake can interfere with the sensitivity of the ionisation probes.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 75 fault codes on the Vitodens 333-F

Seeing a different code? Every code this model can display, in one place.

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