Medium
bC on Viessmann Vitodens 333-F

Your boiler has lost its connection with the remote control unit used to manage the heating and is currently operating in a basic backup mode.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Communication fault - Vitotrol remote control heating circuit A1. Control mode without remote control

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 333 F installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board loses the electronic link with your wall-mounted thermostat or remote unit. The most common reason is a loose or broken communication wire, though it can also be caused by a software glitch or a failure in the remote control unit itself.

DIY fix possible

Check that the Vitotrol remote control unit is correctly seated on its wall bracket.Inspect the remote control for any dead batteries if it is a wireless version.Perform a power reset on the boiler to see if communication re-establishes.

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Related fault codes

All 75 fault codes on the Vitodens 333-F

Seeing a different code? Every code this model can display, in one place.

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