High
b8 on Viessmann Vitodens 333-F

Your boiler has shut down because it cannot accurately measure the temperature of the exhaust gases, causing the burner to stop for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner blocked - Flue gas temperature sensor break

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 333 F installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board loses communication with the sensor that monitors the heat of the exhaust gases. The most common reason is a physical break in the sensor's internal circuitry or a loose connection in the wiring harness. For safety, the boiler shuts down because it can no longer verify that the exhaust temperatures are within safe limits.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like b8: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 75 fault codes on the Vitodens 333-F

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful