High
b1 on Viessmann Vitodens 333-F

Your boiler's main control panel is having trouble talking to the internal computer, meaning you cannot adjust settings or operate the unit effectively.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Control mode - Communication fault – programming unit (internal)

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 333 F installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the data link between the boiler's main display screen and its internal control board is interrupted. The most common reason is a loose internal connection cable or a electronic component failure within the programming unit itself. Because these two parts can no longer 'talk' to each other, the boiler cannot receive commands to provide heating or hot water.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 75 fault codes on the Vitodens 333-F

Seeing a different code? Every code this model can display, in one place.

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