High
E6 on Viessmann Vitodens 333-F

Your boiler has shut down because it cannot safely vent exhaust gases or draw in fresh air, usually due to a blockage in the flue pipe or a hardware failure.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner in fault state - Flue gas/air supply system blocked

From this model's manual
Verified against the Viessmann Vitodens 333 F installation & service manual, page 96.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's safety sensors detect that the exhaust gases cannot escape or fresh air cannot be drawn in correctly. The most common reasons are a physical obstruction in the flue pipe outside, a failing internal fan, or a faulty pressure switch that incorrectly thinks the pathway is blocked. Because the boiler cannot guarantee a safe flow of air for combustion, it shuts down immediately to prevent harmful gases from entering the home.

In winter, this code can be triggered by heavy snowfall blocking the external flue terminal or by birds seeking warmth and building nests in the pipework.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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