What the manual says
Manufacturer manualBurner blocked - Boiler temperature sensor lead break
What causes this fault?
This fault occurs when the boiler's main internal thermometer stops sending a steady electrical signal to the control board. The most common reason is a physical break in the thin copper wiring or a connector that has vibrated loose, preventing the boiler from knowing its own temperature. Because the boiler cannot safely monitor if it is overheating, it shuts down the burner as a safety precaution.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 38: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.