High
38 on Viessmann Vitodens 333-F

Your boiler has stopped working because it cannot accurately measure its own internal temperature due to a broken or disconnected sensor wire.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner blocked - Boiler temperature sensor lead break

From this model's manual
Verified against the Viessmann Vitodens 333 F installation & service manual, page 92.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main internal thermometer stops sending a steady electrical signal to the control board. The most common reason is a physical break in the thin copper wiring or a connector that has vibrated loose, preventing the boiler from knowing its own temperature. Because the boiler cannot safely monitor if it is overheating, it shuts down the burner as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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