High
E4 on Viessmann Vitodens 333-F

Your boiler has stopped working because it is not receiving the correct electrical supply, preventing the burner from igniting.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault - supply voltage. Burner blocked

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 333 F installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal control system detects an issue with the electrical power reaching the burner components. The most common reason is a failure in the ignition transformer or the main control board, which prevents the boiler from creating a spark to light the gas. It can also be triggered by loose internal wiring or fluctuations in your home's mains electricity supply.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 75 fault codes on the Vitodens 333-F

Seeing a different code? Every code this model can display, in one place.

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