Medium Warning
7E:1 on Viessmann Vitodens 333-F

Your boiler system is communicating with multiple other boilers through a shared exhaust pipe, and it has detected a technical configuration error in that connection.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

With flue gas cascade

What causes this fault?

This fault occurs when multiple boilers share a single chimney system and are failing to talk to each other correctly. It is usually caused by a poor wiring connection between the units or a conflict in the internal settings that tell each boiler which part it plays in the group. In some cases, a faulty electronic module or a blocked sensor in the exhaust pipe can also trigger this communication breakdown.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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