High
26 on Viessmann Vitola Biferral

Your boiler is stuck in a self-diagnostic test mode and cannot proceed to heat your home or water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler operates with continuous relay test

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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