Vokera Compact 28 SE Fault codes & diagnostics

12 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 28 kW Discontinued
GC Number 47-364-07
Download the Vokera Compact 28 SE manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
10 High 1 Medium 1 Low

All 12 documented codes

Tap any card for details

Green flashing + red flashing

Your boiler is struggling because it detects both a faulty water temperature sensor and low water pressure, which has caused it to stop working to protect itself.

High Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor
  • Water pressure switch
ACF electronic fault alarms

Your boiler's internal control brain is unable to talk to the rest of the unit, meaning it has shut down for your safety and will not provide heating or hot water.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
Alarm high limit thermostat

Your boiler has detected that it has become too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • High limit thermostat
  • Pump
  • Diverter valve
  • PCB
Alarm system water pressure

Your boiler is currently unable to run because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Ensure the central heating system is turned off and the boiler is cool.
  2. Locate the filling loop (a flexible silver hose) underneath the boiler.
  3. Open the valves on the filling loop to allow water to enter until the pressure gauge reads between 1.0 and 1.5 bar.
  4. Close both valves tightly and reset the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Filling loop
  • Expansion vessel
Fault sensors CH

Your boiler's temperature sensor is providing an incorrect reading, which has caused the system to stop heating for your safety.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating NTC Sensor
Fault sensors DHW

Your boiler is having trouble 'reading' the temperature of your hot water, which may prevent it from heating your taps correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness
Flame lockout

Your boiler has stopped working because it cannot light its internal flame or keep it burning.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB (Printed Circuit Board)
  • Flame rectification probe
Limit thermostat intervention

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Limit thermostat
  • Pump
  • Diverter valve
  • PCB
NTC heating probe

Your boiler has stopped working because a sensor that measures water temperature is providing an incorrect reading or has failed, causing the system to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC heating sensor
  • Wiring harness
Red LED

Your boiler has detected a serious internal problem and has completely shut itself down as a safety precaution, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • PCB Control board
  • Gas valve
  • Flame sensor
Red LED illuminated

Your boiler has entered a safety lockout mode and stopped working because it has detected an internal fault that it cannot resolve on its own.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Printed Circuit Board (PCB)
  • Flame sensor
  • Gas valve
Temporary fault

Your boiler has detected a minor, short-term hiccup in its internal systems and is currently running normally again.

Low Engineer only

Parts commonly replaced

  • Pressure sensor
  • PCB
  • NTC thermistor

8 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.