Low
Purge cycle mode active on Vokera Compact 28 SE

Your boiler is currently running a brief self-diagnostic safety check to clear air from the system and is not actually broken.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Purge cycle mode active

From this model's manual
Verified against the Vokera Compact 28 Se installation & service manual, page 6.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Wait 5 to 10 minutes for the automatic cycle to completeEnsure your heating and hot water controls are set correctlyIf the message persists after 15 minutes, power cycle the boiler using the main switch

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like Purge cycle mode active: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →

New boiler cost 2026

Realistic UK prices for a swap.

Read →