Emergency
Flame ON on Vokera Easi-Heat Plus

Your boiler's electronic control system is incorrectly detecting a flame inside the unit even when it should be turned off, which is a safety concern that prevents it from starting up correctly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Flame ON

From this model's manual
Verified against the Vokera/Vokera Easi Heat Plus System installation & service manual, page 6.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 8 fault codes on the Easi-Heat Plus

Seeing a different code? Every code this model can display, in one place.

Alarm high limit thermostatAlarm system water pressureBoiler stand-byFault sensorsPurge cycle mode activeService operationTemporary fault

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