Medium
05 on Vokera Synergy 25 E

Your boiler is struggling to talk to the remote control unit mounted somewhere else in your home.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Appliance is connected to the optional remote control (RC05) and there is a communication problem.

From this model's manual
Verified against the Vokera Synergy 25 E installation & service manual, page 30.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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