Medium
E 51 on Vokera Verve I 50

Your boiler has blocked your attempts to restart it because the reset button was pressed too many times in a row.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Reset key error. The key was pressed more than 5 times. To reset the error cut off the main power.

From this model's manual
Verified against the Vokera Verve I 50 installation & service manual, page 32.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Switch off the power to the boiler using the main isolation switch or fuse spurWait for at least 60 seconds to allow the system to fully power down and clear its memorySwitch the power back on and see if the boiler resumes normal operation

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Avoid the next call-out bill

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