Emergency
E010 on Vokera Vision Plus 35C/40C

Your boiler has stopped working because it cannot safely ignite or clear away waste gases, which may be caused by a blockage in the flue or drain pipes.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

flame lockout/condensate discharge blockage / fumes discharge alarm/air intake obstructed

Shared across the Vision Plus range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like E010: no call-out fees, no surprise bills.

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All 24 fault codes on the Vision Plus 35C/40C

Seeing a different code? Every code this model can display, in one place.

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