E02 High

Vokera E02 Fault Code

The Vokera E02 fault code means: your boiler is trying to start, but it cannot detect a flame, so it has safely shut itself down to prevent gas from building up.. It appears on 2 Vokera models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: No flame detected

What causes the Vokera E02 fault?

This fault occurs when the boiler's control system tries to start the burner but cannot detect a flame after several attempts. The most common reason is a lack of gas reaching the burner or a failure in the ignition system that prevents the spark from creating a steady fire. It can also be caused by worn-out sensors that fail to tell the boiler that a flame is actually present.

Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Vokera models that show the E02 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Vokera E02 fault code information on this page is sourced and cross-checked against the official Vokera service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026