High
Reset light illuminated on Vokera Compact 29

Your boiler has stopped working because it couldn't light the flame correctly or has detected it is running too hot.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Indicates that the boiler has failed to ignite or has overheated.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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