Emergency
APPLIANCE FIRES THEN LOCKOUTS on Vokera Compact HE

Your boiler is struggling to keep a flame alive because it is not getting the correct gas supply or the exhaust passageway is obstructed.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Incorrect gas pressure or flue blocked/broken

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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