High Lockout
E06 on Vokera Condexa Pro

Your boiler has shut down completely because a safety sensor has detected an internal issue and locked the system for protection.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The safety devices have been activated (lockout)

What causes this fault?

This fault occurs when the boiler's internal safety switches detect that the water temperature has exceeded safe operating limits. The most common cause is a lack of water circulation, often due to a failing pump or a blockage within the heat exchanger. Because the heat cannot be moved away from the burner quickly enough, the system shuts down to prevent permanent damage to the components.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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