High Lockout
56 on Vokera Easi-Heat 29

Your boiler's electronic control board has detected an internal computer error and has shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal fault

What causes this fault?

These codes indicate that the boiler's central control board has suffered a critical software or hardware glitch, preventing it from managing the heating process safely. This usually happens because internal components on the circuit board have worn out or been damaged by a power surge, meaning the 'brain' of the boiler can no longer communicate with the sensors and valves. Because the board can no longer guarantee safe operation, it enters a protective shutdown mode.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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