The 6 most common faults
01
02 Engineer
Overheat - Normally associated with either poor or lack of primary water circulation. Wait for appliance to cool then reset as described for code 01.
Full guide for 0202
03
04 Engineer
Insufficient water pressure. Check pressure and restore if necessary (see 6.3.4). Reset as described for code 01.
Full guide for 0404
05
06
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Vokera shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue