01 Your boiler has tried to light itself but failed, meaning it has temporarily shut down for safety and won't provide heating or hot water.
Your boiler has tried to light itself but failed, meaning it has temporarily shut down for safety and won't provide heating or hot water.
What to check first
- Check if other gas appliances, like a cooker, are working to ensure gas is reaching the property.
- Turn the mode selector dial to the 'OFF/RESET' position, wait for five seconds, then turn it back to the original position.
- If it is freezing outside, check that your white plastic condensate pipe has not frozen solid.
Parts commonly replaced
- Ignition Electrode
- Gas Valve
- PCB (Control Board)