Technical description
Hot water thermistor open circuit.
What causes this fault?
This fault occurs when the sensor responsible for monitoring your hot water temperature fails or loses its electrical connection. It is usually caused by the internal components of the sensor wearing out over time or moisture causing corrosion on the wiring connectors. Without this data, the boiler cannot safely regulate heat, so it stops producing hot water to prevent overheating.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →