High
Lockout on Vokera Maxin 24E / 28E

Your boiler has stopped working because it failed to light the flame, and it now needs a manual reset to try again.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Boiler fails to light during the ignition attempt period (10 secs approx.). This is indicated by the lockout reset button on the front control panel being illuminated. The gas valve is de-energised, but leaves the fan and pump running.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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