What the manual says
Manufacturer manualBoiler fails to light during the ignition attempt period (10 secs approx.). This is indicated by the lockout reset button on the front control panel being illuminated. The gas valve is de-energised, but leaves the fan and pump running.
From this model's manual
Verified against the Vokera Vokera Maxin installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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