High
Lockout on Vokera Maxin

Your boiler has stopped working because it failed to light the flame, and it now needs a manual reset to try again.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Boiler fails to light during the ignition attempt period (10 secs approx.). This is indicated by the lockout reset button on the front control panel being illuminated. The gas valve is de-energised, but leaves the fan and pump running.

From this model's manual
Verified against the Vokera Vokera Maxin installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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