BoilerFaultCodesThe 3 most common faults
Your boiler has detected a general fault and has safely shut down to prevent damage.
Locate the mode selector switch on the front control panelTurn the switch to the 'OFF/RESET' position and wait for 5 secondsTurn the switch back to either the 'Heating only' or 'Heating and Hot Water' position
Your boiler has switched itself off for safety because it either failed to light properly or got too hot.
Locate the mode selector switch on the front control panel.Turn the switch to the 'RESET' position and hold it for a few seconds.Return the switch to your desired mode (Heating or Hot Water) and wait for the boiler to restart.
Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.
Locate the silver filling loop underneath or near the boilerSlowly open the small valves on the loop until you hear water movingClose the valves once the pressure gauge on the front of the boiler reaches 1.5 BAR
on the Vokera Mynute 14E
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Vokera shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue