High
RED LED BLINKS on Vokera Option

Your boiler has detected a safety issue with its internal sensors or temperature controls and has shut itself down to prevent potential damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault/Lockout - Ignition failure or sensing/spark electrode and lead fault.

From this model's manual
Verified against the Vokera Boiler Option installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler tries to ignite but fails to create a stable flame, causing the system to shut down for safety. The most common reasons are a worn-out ignition spark, a blocked gas supply, or an internal sensor failing to detect that the burner has actually lit. In some cases, a fault with the main control board means the boiler isn't sending the correct signal to start the ignition process.

This issue can be more frequent during extreme cold spells if the external gas regulator freezes or if there is a sudden drop in local gas pressure.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like RED LED BLINKS: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful