Vokera Pinnacle 35C Fault codes & diagnostics

55 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas
GC Number 47-364-81
Download the Vokera Pinnacle 35C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Each cell = one fault code. Hover to identify.
2 Emergency 48 High 3 Medium 2 Low

All 55 documented codes

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CFG

Your boiler's electronic control board has not completed its necessary setup process or is failing to recognize its internal settings.

High Engineer only £180-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electronic Control Interface

Related codes

CFS

Your boiler is requesting its scheduled annual service or a routine maintenance check to ensure it continues to run safely and efficiently.

Low Engineer only £80-£120

Parts commonly replaced

  • None (Maintenance routine only)
  • Service seal kit

Related codes

COM

Your boiler's internal computer has lost touch with its control system, meaning it can no longer send signals to heat your home or water.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB
  • Display Interface PCB
  • Wiring Loom

Related codes

E010

Your boiler has tried to light several times and failed, so it has locked itself out to prevent further wasted gas.

High DIY-safe £100-350

What to check first

  1. Check that your gas meter has credit and the isolation valve is open
  2. Check if other gas appliances in your home, like a hob, are working
  3. Reset the boiler by turning the control knob to the 'OFF/RESET' position for a few seconds and then back to 'ON'

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Ignition Lead
  • PCB

Related codes

E011

Your boiler has detected a flame in the burner when there shouldn't be one, causing it to stop for safety.

High Engineer only £120-300

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Main circuit board (PCB)

Related codes

E012

Your boiler has tried to stay lit multiple times but the flame keeps going out, so it has shut down for safety.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Flue seals
  • Condensate trap

Related codes

E013

Your boiler's internal computer components have lost the ability to speak to each other properly, meaning the system cannot operate.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal wiring loom
  • Display interface board

Related codes

E014

Your boiler is struggling to confirm that a flame has been successfully lit, which prevents it from running for safety reasons.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation probe
  • Ignition electrode
  • Printed Circuit Board (PCB)

Related codes

E015

Your boiler has failed a safety check related to how it detects the flame, meaning it cannot start up for your heating or hot water.

High Engineer only £140-£350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition Electrode
  • Flame Sensing Electrode

Related codes

E020

Your boiler has shut down because it has reached an unsafe temperature, triggered by a safety sensor that prevents the unit from overheating.

High DIY-safe £120-280

What to check first

  1. Check that all radiator valves are fully open to allow water to circulate.
  2. Ensure your system pressure is topped up to between 1 and 1.5 bar.
  3. Turn the boiler off and on again, or press the 'Reset' button to clear the lockout once the system has cooled down.

Parts commonly replaced

  • Limit thermostat (Overheat sensor)
  • Circulation pump
  • Main Heat Exchanger (Flushing)
Showing 11–20 of 55
E021

Your boiler has detected a safety-related issue with the internal component that regulates gas flow, preventing the system from firing up.

High Engineer only £180-£350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E030

Your boiler has stopped working because the internal fan, which safely exhausts fumes, is not spinning at the correct speed.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Main PCB
  • Venturi tube

Related codes

E031

Your boiler has stopped working because the fan that removes waste gases cannot spin properly, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Venturi Tube
  • Wiring Harness

Related codes

E032

Your boiler has detected that the fan, which safely removes waste gases from the system, has stopped spinning or is blocked.

High Engineer only £250-450

Parts commonly replaced

  • Fan Assembly
  • Venturi Tube
  • Main PCB

Related codes

E033

Your boiler has stopped working because the fan that helps push exhaust gases out of your home has broken or is spinning at the wrong speed.

High Engineer only £280-450

Parts commonly replaced

  • Fan assembly
  • Main circuit board (PCB)
  • Fan wiring harness

Related codes

E034

Your boiler is struggling to clear air from the system before it starts up, which is usually caused by a blockage in the flue pipe or a technical fault with the internal fan.

High Engineer only £120-£350

Parts commonly replaced

  • Fan
  • Air Pressure Switch
  • Venturi Tube
  • Flue seals

Related codes

E035

Your boiler is struggling to breathe properly because something is blocking the pipes that carry exhaust gases outside.

High Engineer only £100-280

Parts commonly replaced

  • Flue assembly
  • Fan
  • Air pressure switch
  • Venturi tube

Related codes

E036

Your boiler has detected that waste gases cannot properly escape through the flue pipe, causing the system to shut down for safety.

High DIY-safe £100-280

What to check first

  1. Check the external flue pipe on the outside of your property for any obvious obstructions like bird nests, leaves, or debris.
  2. Inspect the terminal for any buildup of snow or ice during cold weather.
  3. Reset the boiler once you are sure the external pipe is clear of obstructions.

Parts commonly replaced

  • Flue Fan
  • Air Pressure Switch
  • Flue Gaskets

Related codes

E037

Your boiler is struggling to maintain a stable flame when running at a low power level, which is causing it to shut down for safety.

High Engineer only £100-£280

Parts commonly replaced

  • Ionisation Electrode
  • Gas Valve
  • Burner

Related codes

E038

Your boiler has shut down because it detected that the gas is not burning correctly when running at full capacity.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Flame sensing electrode
  • Main PCB

Related codes

Showing 21–30 of 55
E039

Your boiler has detected an unusual flame signal, which means it cannot safely confirm the burner is working correctly and has shut down as a precaution.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E040

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop valves underneath your boiler.
  2. Open the valves gently to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and press the reset button on your boiler.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

E041

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler or check your user manual for the specific repressurising procedure.
  2. Open the valves gently to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and reset the boiler using its reset button.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

E042

Your boiler's internal water pressure sensor is reporting a fault, which has caused the system to shut down to prevent damage.

High DIY-safe £120-£210

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is too low, use the filling loop valves to top up the water level.
  3. Restart the boiler by turning the mode selector switch to 'OFF/RESET' and then back to the desired position.

Parts commonly replaced

  • Water pressure transducer
  • Pressure switch
  • Wiring harness

Related codes

E050

Your boiler has detected a blockage or a fault in the flue system that is preventing exhaust fumes from escaping safely at low power levels.

Emergency Engineer only £150-£450

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Flue terminal
  • Main PCB

Related codes

E051

Your boiler has detected a blockage or restriction in the flue pipe that prevents exhaust fumes from escaping safely at high power.

Emergency Engineer only £120-350

Parts commonly replaced

  • Fan assembly
  • Venturi tube
  • Air pressure switch
  • Flue seals

Related codes

E052

Your boiler's main control board has detected an internal electronic failure and can no longer operate your heating or hot water safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E055

Your boiler's main control computer is unable to talk to the fan, which means the system cannot safely clear exhaust gases and will not start.

High Engineer only £180-450

Parts commonly replaced

  • Fan
  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E056

Your boiler's internal computer brain is unable to talk to its control board, meaning the system cannot start or function safely.

High Engineer only £250-550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness
  • Display Interface

Related codes

E060

Your boiler has lost the ability to measure your hot water temperature correctly, which means the hot taps might not work properly.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW NTC Sensor
  • Domestic Hot Water Thermistor

Related codes

Showing 31–40 of 55
E065

Your boiler has detected an internal communication error with the main control system, meaning it cannot safely regulate the burner.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • IMOD expansion Board
  • Wiring harness

Related codes

E070

Your boiler's central heating sensor has stopped communicating correctly, meaning the system doesn't know the temperature of your radiators and has shut down as a precaution.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating (CH) NTC thermistor probe
  • Wiring harness connectors

Related codes

E071

Your boiler has sensed that the water inside is becoming too hot and has shut down as a safety precaution to prevent damage.

High DIY-safe £90-£350

What to check first

  1. Check that your radiator valves are fully open to allow water to flow.
  2. Ensure the boiler pressure is between 1 and 1.5 bar on the pressure gauge.
  3. Try resetting the boiler to see if the fault clears.

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Main Heat Exchanger

Related codes

E072

Your boiler has shut down because there is a wide temperature difference between the water leaving the boiler and the water returning to it, usually caused by poor circulation.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves (TRVs) are fully open.
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar.
  3. Try bleeding your radiators to remove trapped air.

Parts commonly replaced

  • Circulation pump
  • Return thermistor (NTC sensor)
  • Main heat exchanger (de-scaling)

Related codes

E075

Your boiler is struggling to open a gas valve properly, which is preventing the burner from lighting or staying on.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E077

Your boiler has lost its connection with a temperature control sensor, meaning it cannot safely determine how hot the water is in certain parts of the system.

High Engineer only £120-250

Parts commonly replaced

  • Low temperature limit thermostat
  • Wiring harness
  • Main PCB

Related codes

E080

Your boiler has stopped working because a sensor that monitors the temperature of the water returning to the unit has developed a fault.

High Engineer only £120-190

Parts commonly replaced

  • Return NTC thermistor (temperature probe)
  • Wiring harness
  • Control board

Related codes

E081

Your boiler has detected that the water returning from your radiators is too hot, causing it to shut down to prevent damage.

High DIY-safe £100-£280

What to check first

  1. Check that all radiator valves (TRVs) are fully open.
  2. Ensure there are no blockages or clothes covering your radiators.
  3. Restart the boiler using the reset dial or button.

Parts commonly replaced

  • Central heating pump
  • Return thermistor (NTC sensor)
  • Main heat exchanger (flushing)

Related codes

E082

Your boiler has detected that the water is heating up or cooling down at an unusual rate, suggesting a potential circulation problem.

Medium DIY-safe £100-£350

What to check first

  1. Check that your system pressure is between 1 and 1.5 bar on the pressure gauge
  2. Ensure all radiator valves are fully open to allow water to flow freely
  3. Gently bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulation Pump
  • Primary Heat Exchanger (Cleaning/Descaling)
  • NTC Temperature Sensor

Related codes

E088

Your boiler has detected an internal communication error between its main control boards, meaning the system cannot coordinate its functions correctly.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB
  • Display Interface Board
  • Wiring Harness

Related codes

Showing 41–50 of 55
E090

Your boiler has detected a problem with the sensor that monitors exhaust gases, and it has shut down as a safety precaution.

High Engineer only £120-£220

Parts commonly replaced

  • Exhaust NTC probe
  • Wiring harness
  • Main PCB

Related codes

E091

Your boiler has detected a build-up or blockage inside its main internal heat exchanger that requires professional cleaning and servicing.

High Engineer only £150-350

Parts commonly replaced

  • Primary Heat Exchanger
  • Condensate Trap
  • Seals and Gaskets

Related codes

E092

Your boiler has detected an internal electronic or sensor communication issue and has safely shut down to prevent further problems.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Temperature sensor

Related codes

E093

Your boiler has tried and failed to automatically adjust its gas settings too many times and has now locked itself out for safety.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Detection electrode
  • Printed Circuit Board (PCB)

Related codes

E094

Your boiler has detected an issue with how the gas and air are mixing, prompting the system to shut down for safety.

High Engineer only £140-350

Parts commonly replaced

  • Lambda sensor
  • Gas valve
  • Electronic control board

Related codes

E095

Your boiler has failed its internal self-check to ensure it is burning gas efficiently and safely.

High Engineer only £100-350

Parts commonly replaced

  • Ionisation Electrode
  • Gas Valve
  • PCB

Related codes

E096

Your boiler has detected an issue with the air and gas mixture used for combustion and has shut down for safety.

High Engineer only £180-450

Parts commonly replaced

  • Lambda Sensor
  • Gas Valve
  • Electrode Set
  • PCB

Related codes

E097

Your boiler has failed an internal safety check during startup and has stopped running for your protection.

High Engineer only £180-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E098

Your boiler's automatic gas control system has failed to calibrate properly, meaning it cannot safely regulate the fuel it needs to stay alight.

High Engineer only £180-450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Spark Electrode

Related codes

E099

Your boiler has been manually reset too many times in a short period and has locked itself as a safety precaution.

High DIY-safe £0-120

What to check first

  1. Turn the boiler power off at the fused spur switch (the wall switch).
  2. Wait for at least 30 seconds.
  3. Turn the power back on to clear the software lockout.

Parts commonly replaced

  • No parts usually required
  • Printed Circuit Board (PCB)

Related codes

Showing 51–55 of 55
FIL

Your boiler has temporarily stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop or key underneath your Vokera boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and press the reset button on the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Automatic air vent
  • Pressure gauge

Related codes

FWER

Your boiler's internal computer parts are having trouble communicating because their software versions do not match.

High Engineer only £180-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Display Interface Board

Related codes

LLL

Your boiler's computer has encountered a software error that has caused it to lock down for safety.

High DIY-safe £120-350

What to check first

  1. Locate the mode selector switch on the front control panel
  2. Turn the switch to the 'OFF/RESET' position and wait for 10 seconds
  3. Turn the switch back to either 'Hot Water Only' or 'Heating and Hot Water' to restart the system

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Display Interface Board

Related codes

OBCD

Your boiler's internal computer system has detected a failure with its built-in clock, which may prevent your heating schedules from working correctly.

Medium DIY-safe £180-350

What to check first

  1. Turn the boiler power switch off at the wall socket
  2. Wait for 60 seconds
  3. Turn the power back on to see if the internal clock resets itself

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Interface

Related codes

SFS

Your boiler has reached its programmed service interval limit and is simply reminding you that it is time for a professional maintenance check.

Low Engineer only £90-130

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