Vokera Pinnacle Combi Fault codes & diagnostics

54 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2025-present
GC Numbers 47-364-7947-364-8047-364-81
Download the Vokera Pinnacle Combi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 47 High 3 Medium 1 Low

All 54 documented codes

Tap any card for details

flashing pressure value

Your boiler has too much water inside its system, which is causing it to shut down to prevent damage from over-pressurisation.

Emergency DIY-safe £80-180

What to check first

  1. Check that the filling loop valves (the blue or black handles under the boiler) are closed tightly.
  2. Turn off the boiler and wait for the radiators to cool down.
  3. Bleed water from a radiator using a bleed key into a container until the pressure gauge on the boiler drops back down to 1.5 bar.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

CFG

Your boiler's electronic control board has not completed its necessary setup process or is failing to recognize its internal settings.

High Engineer only £180-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electronic Control Interface

Related codes

COM

Your boiler's internal electronic brains have stopped talking to each other, which means the system cannot operate or provide heat.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness
  • Display PCB

Related codes

E010

Your boiler has tried to light several times and failed, so it has locked itself out to prevent further wasted gas.

High DIY-safe £100-350

What to check first

  1. Check that your gas meter has credit and the isolation valve is open
  2. Check if other gas appliances in your home, like a hob, are working
  3. Reset the boiler by turning the control knob to the 'OFF/RESET' position for a few seconds and then back to 'ON'

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Ignition Lead
  • PCB

Related codes

E011

Your boiler detects a flame inside the system even when it hasn't been told to ignite, which is a safety concern that prevents it from starting up.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E012

Your boiler has tried to ignite several times but the flame keeps going out, causing the system to shut down for safety.

High DIY-safe £120-350

What to check first

  1. Check that your gas meter has credit and the emergency control valve is open
  2. Check if other gas appliances in your home, like a hob, are working correctly
  3. Press the Reset button or turn the mode selector to 'OFF/RESET' for a few seconds and then back to heating

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • Condensate trap

Related codes

E013

Your boiler's internal computer components have lost the ability to speak to each other properly, meaning the system cannot operate.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal wiring loom
  • Display interface board

Related codes

E014

Your boiler is struggling to detect a flame when it tries to start up, which prevents the system from running safely.

High Engineer only £120-280

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E015

Your boiler has detected an electrical issue during the ignition process, meaning it cannot safely confirm a flame is present and has locked out for safety.

High Engineer only £150-£450

Parts commonly replaced

  • Main Control Board (PCB)
  • Ignition Electrode
  • Wiring Harness

Related codes

E020

Your boiler has switched itself off because it has detected that the internal water temperature has become too hot.

High DIY-safe £90-180

What to check first

  1. Check that your radiator valves are open to allow water to flow.
  2. Verify that your system water pressure is between 1 and 1.5 bar on the pressure gauge.
  3. Try resetting the boiler by turning the mode selector switch to the 'OFF/RESET' position and then back to 'ON'.

Parts commonly replaced

  • Limit Thermostat (Overheat Stat)
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

Showing 11–20 of 54
E021

Your boiler has detected a safety-related issue with the internal component that regulates gas flow, preventing the system from firing up.

High Engineer only £180-£350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E030

Your boiler has stopped working because the fan that safely clears exhaust gases isn't running at the correct speed.

High Engineer only £220-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venting tubes

Related codes

E031

Your boiler has stopped working because the fan that removes exhaust gases is stuck or has failed, meaning the system cannot run safely.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Air Pressure Switch
  • Venturi Tube

Related codes

E032

Your boiler has detected that the fan responsible for clearing exhaust gases is not spinning correctly or is stuck.

High Engineer only £220-380

Parts commonly replaced

  • Fan Assembly
  • Electronic Control Board (PCB)

Related codes

E033

The fan that moves air through your boiler has stopped spinning or is damaged, which means the boiler cannot safely operate and has shut down.

High Engineer only £220-£380

Parts commonly replaced

  • Fan Assembly
  • Wiring Harness
  • Main PCB

Related codes

E034

Your boiler has detected a blockage or a problem with the air pipe that vents exhaust gases outside, causing the system to stop for safety.

High DIY-safe £90-250

What to check first

  1. Check the external flue pipe on the outside of your property for obstructions like bird nests, snow, or debris
  2. Ensure there are no items leaning against or covering the flue terminal
  3. Gently clear any visible external blockages, but do not attempt to open the boiler casing

Parts commonly replaced

  • Air Pressure Switch
  • Fan Assembly
  • Flue sampling cap

Related codes

E035

Your boiler has detected that smoke and exhaust gases are not being cleared away safely through the flue pipe, causing it to shut down to prevent a build-up of fumes.

High Engineer only £120-350

Parts commonly replaced

  • Fan assembly
  • Flue pressure switch
  • Flue terminal

Related codes

E036

Your boiler has detected that waste gases are not leaving the flue pipe properly, which has caused the system to shut down for your safety.

Emergency Engineer only £120-350

Parts commonly replaced

  • Flue ducting
  • Fan assembly
  • Venturi tube
  • Heat exchanger (cleaning)

Related codes

E037

Your boiler is struggling to maintain a steady flame at low heat levels and has shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Printed Circuit Board (PCB)

Related codes

E038

Your boiler has shut down because it detected that the gas is not burning correctly when running at full capacity.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Flame sensing electrode
  • Main PCB

Related codes

Showing 21–30 of 54
E039

Your boiler has detected an unusual flame signal, which means it cannot safely confirm if the gas is burning correctly and has shut down as a precaution.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation Probe
  • Flame Sensing Electrode
  • Printed Circuit Board (PCB)

Related codes

E040

Your boiler has detected that there is not enough water in the system to operate safely, causing it to shut down temporarily.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Slowly open the small valves on the loop until you hear water entering the system.
  3. Watch the pressure gauge and close the valves once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

E041

Your boiler has detected that the water pressure in the system is too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the small valves on the filling loop until you hear water flowing.
  3. Watch the pressure gauge and close the valves once the needle reaches between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

E042

Your boiler has detected that the water pressure is too low to operate safely, or the sensor that monitors the water level is faulty.

High DIY-safe £120-220

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is too low, use the filling loop valves under the boiler to top up the system until the needle reaches 1.2 bar.
  3. Restart the boiler to see if the error clears once the pressure is restored.

Parts commonly replaced

  • Water pressure transducer
  • Low water cut-off (LWCO) sensor

Related codes

E050

Your boiler has detected a blockage or restriction in the flue pipe that expels exhaust fumes, causing it to shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Fan
  • Flue terminal
  • Air pressure switch
  • Venture tube

Related codes

E051

Your boiler has detected a blockage or a fault in the flue system that is preventing exhaust fumes from escaping safely at high power.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue fan
  • Pneumatic valve
  • Air pressure switch
  • Main PCB

Related codes

E052

Your boiler's main internal computer has detected a significant electronic failure that is preventing the system from running safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Panel Interface

Related codes

E055

Your boiler's computer has lost contact with the fan, which means it cannot blow waste gases out of the flue and has switched itself off for safety.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB
  • Fan assembly
  • Wiring harness

Related codes

E056

Your boiler’s internal computer brains are unable to talk to each other, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Communication Wiring Harness

Related codes

E060

Your boiler is struggling to accurately measure the temperature of your hot water, which means it has stopped heating it to prevent the system from overheating.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

Showing 31–40 of 54
E065

Your boiler has encountered an internal electronic communication error between the control boards, meaning it cannot safely regulate the burner.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB
  • Interface Board
  • Wiring Harness

Related codes

E070

Your boiler's central heating sensor has detected an issue, meaning the system cannot accurately monitor the water temperature for your radiators.

Medium Engineer only £90-160

Parts commonly replaced

  • Central Heating NTC Temperature Probe
  • Wiring Harness

Related codes

E071

Your boiler has sensed that the water inside is becoming too hot and has shut down as a safety precaution to prevent damage.

High DIY-safe £90-£350

What to check first

  1. Check that your radiator valves are fully open to allow water to flow.
  2. Ensure the boiler pressure is between 1 and 1.5 bar on the pressure gauge.
  3. Try resetting the boiler to see if the fault clears.

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Main Heat Exchanger

Related codes

E072

Your boiler has shut down because there is a wide temperature difference between the water leaving the boiler and the water returning to it, usually caused by poor circulation.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves (TRVs) are fully open.
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar.
  3. Try bleeding your radiators to remove trapped air.

Parts commonly replaced

  • Circulation pump
  • Return thermistor (NTC sensor)
  • Main heat exchanger (de-scaling)

Related codes

E075

Your boiler is struggling to control the flow of gas or water correctly, suggesting a mechanical part inside is stuck or has moved further than it should.

High Engineer only £140-280

Parts commonly replaced

  • Gas valve
  • Main PCB
  • Actuator motor

Related codes

E077

Your boiler has lost its connection with a temperature control sensor, meaning it cannot safely determine how hot the water is in certain parts of the system.

High Engineer only £120-250

Parts commonly replaced

  • Low temperature limit thermostat
  • Wiring harness
  • Main PCB

Related codes

E080

Your boiler has detected a problem with the sensor that monitors the temperature of the water returning from your radiators, preventing it from heating your home correctly.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring Harness
  • Main PCB

Related codes

E081

Your boiler has detected that the water returning from your radiators is too hot, causing it to shut down to prevent damage.

High DIY-safe £100-£280

What to check first

  1. Check that all radiator valves (TRVs) are fully open.
  2. Ensure there are no blockages or clothes covering your radiators.
  3. Restart the boiler using the reset dial or button.

Parts commonly replaced

  • Central heating pump
  • Return thermistor (NTC sensor)
  • Main heat exchanger (flushing)

Related codes

E082

Your boiler has detected that the water is heating up or cooling down at an unusual rate, suggesting a potential circulation problem.

Medium DIY-safe £100-£350

What to check first

  1. Check that your system pressure is between 1 and 1.5 bar on the pressure gauge
  2. Ensure all radiator valves are fully open to allow water to flow freely
  3. Gently bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulation Pump
  • Primary Heat Exchanger (Cleaning/Descaling)
  • NTC Temperature Sensor

Related codes

E088

Your boiler has detected an internal communication failure between its electronic control boards and cannot operate safely.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Display PCB
  • Communication Ribbon Cable

Related codes

Showing 41–50 of 54
E090

Your boiler has detected an issue with the sensor that monitors exhaust fumes, causing the system to shut down for safety.

High Engineer only £120-£200

Parts commonly replaced

  • Flue NTC sensor (Exhaust probe)
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

E092

Your boiler has failed its internal self-checking process and cannot automatically set the correct gas-to-air mixture required to run.

High Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • PCB (Main Circuit Board)
  • Ionisation Electrode

Related codes

E093

Your boiler has tried and failed to automatically adjust its internal settings too many times and has now locked itself out for safety.

High Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Electrode Set
  • Main PCB

Related codes

E094

Your boiler has detected that the air and gas mixture used for burning is not balanced correctly, causing the system to shut down for safety.

High Engineer only £180-£450

Parts commonly replaced

  • Lambda sensor
  • Gas valve
  • Main PCB
  • Fan

Related codes

E095

Your boiler has failed its internal self-tuning process and cannot set itself up correctly to run safely.

High Engineer only £180-450

Parts commonly replaced

  • Gas Valve
  • PCB (Main Control Board)
  • Ionisation Electrode

Related codes

E096

Your boiler has shut down because it cannot correctly balance the mixture of gas and air required for a clean and safe burn.

High Engineer only £180-450

Parts commonly replaced

  • Lambda sensor
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E097

Your boiler has failed an internal safety check during startup and has locked itself down as a precaution.

High Engineer only £120-£350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Loom
  • Gas Valve

Related codes

E098

Your boiler has failed its automatic gas calibration process, which means it cannot safely regulate the gas and air mixture required to stay alight.

High Engineer only £120-£350

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • PCB (Main Control Board)

Related codes

E099

Your boiler has been reset too many times in a short period and has now locked itself out as a safety precaution.

High Engineer only £100-350

Parts commonly replaced

  • Ignition Lead
  • Spark Electrode
  • Printed Circuit Board (PCB)

Related codes

FIL

Your boiler has detected that the water pressure in your central heating system is too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the tap or taps on the filling loop to allow water into the system.
  3. Monitor the pressure gauge and close the taps once the needle reaches 1.5 bar.

Parts commonly replaced

  • Filling loop valves
  • Expansion vessel
  • Pressure sensor

Related codes

Showing 51–54 of 54
FWER

The internal software components of your boiler are unable to communicate because they are running mismatched versions.

High Engineer only £180-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Display Interface Board

Related codes

LLL

Your boiler's computer has encountered a software error that has caused it to lock down for safety.

High DIY-safe £120-350

What to check first

  1. Locate the mode selector switch on the front control panel
  2. Turn the switch to the 'OFF/RESET' position and wait for 10 seconds
  3. Turn the switch back to either 'Hot Water Only' or 'Heating and Hot Water' to restart the system

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Display Interface Board

Related codes

OBCD

Your boiler's internal electronic timer has failed, which means the system cannot automatically manage its heating schedule.

Medium DIY-safe £180-320

What to check first

  1. Turn the boiler power off at the fused spur switch for 30 seconds
  2. Turn the power back on to see if the error clears
  3. Switch the boiler to 'Manual' mode to bypass the clock and restore heat

Parts commonly replaced

  • Integrated Digital Programmer
  • Main Printed Circuit Board (PCB)

Related codes

SFS

Your boiler is displaying a maintenance reminder indicating that a routine professional service is now due to keep the system running safely.

Low Engineer only £80-130

Parts commonly replaced

  • No parts required
  • Service seal kit (if necessary)

Related codes

2 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

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