High
E055 on Vokera Pinnacle Combi

Your boiler's computer has lost contact with the fan, which means it cannot blow waste gases out of the flue and has switched itself off for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

NO CARD FAN COMMUNICATION

From this model's manual
Verified against the Vokera Pinnacle Combi installation & service manual, page 8.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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